Certified Medical Assistant

Certified Medical AssistantPeople are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.Job SummaryThe mission of the Certified Medical Assistant (CMA) is to support the health and wellness center's clinical and clerical operations. As directed by the provider and Clinical Operations Manager, the MA assists the provider and performs appropriate tests and procedures. The CMA is responsible for administrative tasks for the health and wellness center and may assist the Patient Advocate in employee/patient engagement and outreach.Essential Duties and Responsibilities Clinical:Interviews patients and measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, BMI calculation, pulse oximeter and records information in the patient's electronic medical record.Performs clinical procedures including, but not limited to: injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider. Proficient in spirometry venous labs draws, centrifugeDispense medications as directed by the physician.Proficient in the use and maintenance of Automated Eternal Defibrillator (AED)Prepares treatment rooms and patients for examinationCleans and sterilizes instruments as appropriateClerical:Performs administrative tasks, completes appropriate forms, and manages the front desk/check in of patientsAnswers phones/phone triage and scheduling appointmentsResponsible for compliance and regulatory reportingMaintain clinic and patient records and telephone encountersInventories and orders medical supplies, materials, and medicationsFollow up with center patients who miss appointmentsSchedule external appointments/referrals and make follow-up phone calls to patients regarding schedulingEnsure completion of all services ordered by the physician such that all reports, consult notes, and follow ups are in the chart for the physician to reviewUnder the direction of the Patient Advocate, periodically assists with engagement/outreach functionsRequired Knowledge, Skills, & Abilities Required:High school diploma or equivalentGraduation from an accredited Medical Assisting program OR twelve months of direct clinical patient care experience in a healthcare setting OR current Medical Assistant certificationCandidates who do not possess Medical Assistant Certification must obtain Certification within 6 months of employmentActive and unrevoked certification such as RMA, CCMA, CMA, NCMA, or NCRMA certification is preferredCurrent BLS certification through American Heart Association valid for at least 90 days after start dateKnowledge of Internet software, Spreadsheet software, Word Processing software, and Electronic medical recordsAbility to communicate effectively and maintain working relationships with people from diverse backgroundsAbility to prioritize needs and plan work accordinglyKnowledge of HIPAA confidentiality requirementsWork Environment & Physical RequirementsThis job primarily operates in a medical office environment and is required to interact with patients for the majority of the workday. The physical demands to perform the essential functions of this job are:Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day.Must be able to remain in a stationary position at their work area for prolonged periods of time.Employee will occasionally be required to lift office products and supplies up to 20-30 pounds.Position Type & Expected Hours of WorkThis role is considered full-time and non-exempt. Evening and weekend work may be required depending on the schedule of the individual health and wellness center.TravelInfrequent, domestic travel may be required and should be expected to be less than 20% of the position's overall responsibilities.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.