Sr. Administrative Assistant / Executive Assistant (Processes License)

Job Description

Job Description

Duration: 9+ Months

Shift Timing: 8:00 AM - 4:30 PM, Monday Thru Friday (HYBRID ROLE)

 

Note:

For the first 60-90 days of employment, the staff member would need to be in the office 5 days a week to ensure they are trained properly and able to work independently. After the onboarding period, the staff member would be in the office 3 days a week typically, with the option to work remotely 2 days a week. The ability to work remotely is dependent on the needs of the department, as well as the ability of the staff member to work in a efficient, productive, and responsible manner.

 

Job Summary

Under general supervision, performs administrative and regulatory support activities of moderate complexity for regulatory boards. Responsible for administering licensing processes, reviewing applications and related documentation, maintaining accurate records, coordinating examinations and board activities, and ensuring compliance with applicable statutes, rules, policies, and procedures. Performs related duties as assigned.

 

Key Responsibilities

Licensing and Regulatory Administration

• Review license applications, permits, certifications, renewals, and reciprocity requests for completeness, accuracy, eligibility, and compliance with applicable laws, rules, policies, and procedures.
• Evaluate licensing certificates, registrations, and other authorizations to ensure all requirements have been satisfied.
• Make recommendations to approve or reject applications in accordance with applicable laws and regulations and submit recommendations to the appropriate supervisor for final approval.
• Process and issue licenses, certificates, registrations, and other authorizations to qualified individuals.
• Ensure licenses, applications, reports, and related documentation are completed accurately and in accordance with established requirements.
• Implement regulatory mandates, board decisions, and official directives as assigned.
• Review and monitor the status of cases and investigations through established databases and systems.

Records and Data Management

• Enter, update, and maintain licensing and applicant information using multiple databases and information sources.
• Maintain accurate license, payment, fee, and account records.
• Post, reconcile, and adjust payments on licensee records as needed.
• Match payments received through the cashier's office with the appropriate licensee records.
• Process refunds, returned checks, and other licensing-related financial transactions.
• Prepare and maintain reports and documentation for submission to regulatory boards.
• Coordinate the collection, organization, and preparation of reports and supporting information.

Communication and Customer Service

• Respond to inquiries from applicants, licensees, members of the public, board and commission members, operating departments, and external organizations.
• Explain applicable licensing requirements, policies, procedures, rules, and laws clearly and accurately.
• Handle complaints and provide appropriate information or assistance in accordance with established procedures.
• Provide requested records, reports, and licensing information to authorized individuals and organizations.
• Respond to inquiries from other states and professional organizations regarding licensing information, fees, and licensee statistics.
• Notify applicants regarding examination dates, results, and other licensing-related decisions as required.

Examination and Interview Coordination

• Coordinate the scheduling and administration of required competency examinations and applicant interviews.
• Establish examination dates, times, locations, and testing arrangements in coordination with test administrators.
• Notify applicants of examination or interview schedules and provide relevant instructions.
• Prepare examination and meeting facilities to ensure they are ready for scheduled activities.
• Monitor applicants during examinations when required and ensure examination results are communicated appropriately.

Board and Administrative Support

• Coordinate meetings for regulatory boards and commissions, including scheduling and logistical arrangements.
• Prepare meeting facilities, reports, records, and other materials required for board activities.
• Communicate case findings and relevant information to supervisors, directors, attorneys, and other appropriate personnel.
• Discuss unusual circumstances, critical deviations from established procedures, and other significant issues with the appropriate supervisor.
• Coordinate with inspectors, investigators, auditors, and other personnel to collect required reports and information.
• Assist with expenditure reporting and related administrative activities as assigned.

Compliance and Case Monitoring

• Monitor the status of regulatory cases and investigations involving individuals practicing regulated occupations or professions, as assigned.
• Identify discrepancies, incomplete information, or deviations from established requirements and escalate them to appropriate personnel.
• Ensure regulatory processes are administered consistently with applicable laws, rules, policies, and board directives.
• Perform other related administrative and regulatory duties as assigned.

\nCompany Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.