Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Remote Help Desk & CX Ops Specialist

Full-time

Instant Teams

Instant Teams is seeking a Help Desk Operations Specialist to be the face and brain of our CX team. You’ll drive seamless customer support, resolve tickets, and help shape our operations by optimizing AI agents, refining automated workflows, and building Help Center content.

With 2+ years in customer operations and a passion for empathy paired with smart technology, you will thrive in our remote, full-time role that offers comprehensive benefits and the tools you need to succeed.

#J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Remote Help Desk & CX Ops Specialist in United States vacancy
  • U.S. Bank is seeking a customer service professional to handle telephone and email inquiries, resolve issues, and coordinate with internal departments to address complex problems. The role requires a high level of service, product knowledge, and effective communication....
    Remote job
    Senior

    Us Bank

    Phoenix, AZ
    3 days ago
  •  ...currently seeking a Project Program Management Senior Specialist Advisor to join our team in Quezon City...  ...Project Reviews. · Supports PM Help Desk. Requirements: · Typically...  ...client’s needs. While many positions offer remote or hybrid work options, these arrangements... 
    Remote work
    Senior
    Work at office
    Flexible hours
    Shift work

    NTT DATA, Inc.

    Philippines
    12 days ago
  • ASRC Federal in Greenbelt, MD is seeking a Senior Project Support/Senior Federal Travel Help Desk Specialist to provide expert level support for NASA travel programs on a government contract. You will act as the primary point of contact for travelers and arrangers, resolving... 
    Remote job
    Senior
    Contract work

    ASRC Federal

    Greenbelt, MD
    4 days ago
  •  ...complex financial, business, and operational data, including budgeting, forecasting, ROI, and cost-benefit analyses. You will work remotely within our footprint and partner with various business areas to drive improvements. The role requires 5 years of experience in... 
    Remote job
    Senior

    Hugh Chatham Health

    Oak Brook, IL
    4 days ago
  •  ...Senior HubSpot CRM Specialist LeadAdvisors is hiring a Senior HubSpot CRM Specialist to own our HubSpot...  ...numbers read for leadership. This is a remote, full-time role for a PH-based...  ...and pipeline handoff quality, and with ops on stage cleanliness. Requirements... 
    Remote work
    Senior
    Full time

    LeadAdvisors

    United States
    1 day ago
  •  ...Senior Specialist, Drug Safety Reporting to the Head of PV Ops, the Senior Specialist, Drug Safety will support individual case safety report (ICSR) processing...  ...believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person... 
    Remote work
    Senior

    CRISPR Therapeutics

    South Boston, MA
    4 days ago
  • The Texas Health and Human Services Commission (HHSC) seeks three Legal Operations Specialists (Program Specialist VI) in its OCC Legal Services Division in Austin. You will provide data analytics, reporting, and executive-ready deliverables with minimal supervision in... 
    Remote work
    Senior

    Texas Health and Human Services

    Austin, TX
    2 days ago
  •  ...operations. You will resolve patient billing tickets, manage claim workflows, and help scale RCM processes as Nourish expands service lines and payer contracts. This role collaborates with Clinical Ops, Payer Ops, Customer Experience, and Product teams to ensure billing is... 
    Remote job
    Senior

    Nourish

    New York, NY
    2 days ago
  • Senior Associate, Cash Processing/Funds TransferAt BNY, our culture allows us to run our company better and enables employees’ growth and...  .../Funds Transfer to join our Treasury Services Platform Ops team. This role is located in Pittsburgh, PA.In this role, you’ll... 
    Senior
    Work experience placement
    Work at office
    Worldwide
    Flexible hours

    The Bank of New York Mellon

    Pittsburgh, PA
    3 days ago
  • $112.8k - $155.1k

     ...managing $15 trillion in payments annually and helping businesses optimize liquidity performance...  ...point for Finance Systems and Finance Ops; coach team members and drive continuous...  ..., trade-offs, and recommendations to senior Finance leaders and cross-functional stakeholders... 
    Remote work
    Senior
    Full time
    Local area
    Worldwide

    Kyriba

    United States
    1 day ago
  •  ...association clients, seeks an experienced Audit Senior. The role focuses on leading audits, reviews, compilations...  ...for CIRAs, HOAs, condo associations, and co-ops in a client-facing capacity. Based in East Meadow with open remote options to align with EDT hours, you will... 
    Remote job
    Senior

    CV Bridge

    East Meadow, NY
    3 days ago
  • $80k - $92k

    Job Summary:The CX Practice Specialist at Intelisys plays a key role in expanding the company’s Customer...  ...support. The CX Practice Specialist helps translate complex CX technologies such...  ...partnersPhysical RequirementsAbility to work in a remote or hybrid environmentAbility to travel... 
    Remote work
    Full time
    Work experience placement
    Work at office

    scansource

    Greenville, SC
    1 day ago
  •  ...Summary: The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the resolution of customer service tickets. Additionally, maintaining... 
    Remote job
    Senior
    Work at office
    Local area

    Neumo Holdings LLC

    Birmingham, AL
    26 days ago
  • $133.6k - $161.92k

     ...differentiated Customer Experience (Cx) through deeper scientific...  ...and convincinglyto help physicians best serve their...  ...by the Company. #LinkedIn Remote If you come across a...  ...with Ripley. R1598150 : Senior Therapeutic Area Specialist, Neuroscience - Zeposia - Houston... 
    Remote work
    Senior
    Hourly pay
    Full time
    Temporary work
    Part time
    For contractors
    Summer work
    Private practice
    Live in
    Work at office
    Local area
    Flexible hours
    Shift work

    Bristol-Myers Squibb

    Houston, TX
    1 day ago
  • Dhaka Technologies Limited Company | Contract Helpdesk Specialist Senior Location: Washington, United States Engagement Type: W2 or 1099 only...  ...problems for users in person, by telephone, or through remote support tools. Follow established procedures and maintain inventory... 
    Remote work
    Senior
    Contract work
    Work at office
    Local area

    Dhaka Technology Limited

    Seattle, WA
    3 days ago
  • $110k - $136k

     ...Job Description Job Description Synectic Solutions is seeking a Class Desk Support – Tactical Ops and Air/Weapons Specialist (Senior) to support the E-2/C-2 Airborne Command and Control Systems Program Office (PMA 231) at Patuxent River Naval Air Station in Lexington... 
    Remote work
    Senior
    Work at office
    Local area

    Synectic Solutions Inc

    South Carolina
    12 days ago
  • $120.4k - $203.18k

     ...instructional design from implementation, performing training needs assessments, and designing and delivering hands-on active learning and remote learning programs; technical education and training; facilitating learning opportunities through complex and innovative curricula,... 
    Remote work
    Senior
    Full time
    Flexible hours

    FM

    Norwood, MA
    7 days ago
  •  ...smoothly. The Role We’re looking for an experienced, hands‑on Senior IT Specialist to keep our systems stable, secure, and running efficiently...  ...(switches, routers, firewalls, APs) and administer VPN/remote access solutions. Maintain daily file server operations and... 
    Remote work
    Senior
    Full time
    Work at office
    Shift work
    Weekend work
    Weekday work

    Shoreline Sightseeing

    Chicago, IL
    2 days ago
  • $124.09k - $150.37k

     ...differentiated Customer Experience (Cx) through deeper scientific...  ...data accurately to help physicians best serve their...  ...site-by-design, field-based, remote-by-design). Onsite...  ...Position Identifier R1603590: Senior Therapeutic Area Specialist, Cardiovascular Community,... 
    Remote work
    Senior
    Private practice
    Work at office
    Flexible hours

    Bristol Myers Squibb

    Joliet, IL
    2 days ago
  •  ...Overview Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial...  ...and the convenience of the latest interfaces to help high-performance people actualize the full potential... 
    Remote work
    Full time
    Part time
    Local area
    Flexible hours
    Weekend work
    Afternoon shift

    Capital One

    Richmond, VA
    10 days ago
  • DoorDash is seeking a Senior Associate, Customer Experience to manage critical safety incidents on the platform and own sensitive customer...  ...that shape trust and safety. You will work across Safety CX, Product, and Operations to turn data into concrete actions, develop... 
    Senior

    CV in

    San Francisco, CA
    3 days ago
  • $64.4k - $70.8k

     ...LOOKING FORWorking with the Senior Managing Director of Facilities...  ..., the Senior Facilities Specialist will coordinate and execute the...  ...'s owned and leased offices, helping ensure all workspaces are safe...  ...needs, shipping/receiving, and remote office assistance.Working... 
    Remote work
    Senior
    Temporary work
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Relocation

    Recording Academy

    Santa Monica, CA
    1 day ago
  • $300 per month

     ...a hands-on, data-driven Ad Ops Specialist to execute, monitor, optimize...  ...This position reports to the Senior Digital Ads Specialist and...  ...Work can either be conducted remotely or from BEM's workspace in East...  ..., events, and membership in Helping Our Music Evolve (HOME)... 
    Remote work
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work
    Day shift

    Bauer Entertainment Marketing

    United States
    2 days ago
  • Omada Health is seeking a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers engage with customers...  ...roadmap, translate feedback into actionable guidance, and work with multiple teams to improve CX outcomes and book #J-18808-Ljbffr Doist
    Remote job
    Senior

    Doist

    New York, NY
    14 hours ago
  •  ...Customer Experience Operations Remote, US GitLab is the...  ...of this role As a Senior Manager, Customer Experience...  ...Reporting to the Director of CX Strategy & Operations,...  ...across CSM Ops, Renewals Ops, and PS Ops...  ...practical solutions that help our go‑to‑market teams move... 
    Remote work
    Senior

    GitLab

    New York, NY
    3 days ago
  • $16 per hour

     ...Bilingual CX Specialist (English & Spanish) Austin, Texas, United States At Too Good To...  ...solutions, and influence legislation to help reduce food waste. We're growing fast...  ...Good To Go. This is a part-time, fully remote role (within Texas), with core working days... 
    Remote work
    Hourly pay
    Part time
    Work from home
    Home office
    10 hours per week
    Flexible hours
    Shift work
    Day shift

    Too Good To Go

    Austin, TX
    1 day ago
  • BodySpec is hiring a Remote Health Consultant to be the first voice for clients seeking body composition insights and healthy habit formation...  ...and a focus on data-driven guidance create the heartbeat of our CX team. The role emphasizes empathy, health literacy, and scalable... 
    Remote job

    Visa Hunt

    New York, NY
    1 day ago
  • Scopely is seeking a Senior Product Manager - Live Ops to join a new unannounced cross-platform Strategy/MMO project in the Midcore division, based in the United States or Canada on a hybrid or remote basis. In this player‑focused role, you will partner with Product Managers... 
    Remote job
    Senior

    Scopely

    Culver City, CA
    4 days ago
  • Overview:The Senior Internal Auditor supports the delivery of operational and risk‑based internal audit activities across the Company....  ...hybrid work schedule, with three days in the office and two days remote.Internal Audit provides broad exposure to the Company’s operations... 
    Remote work
    Senior
    Work at office

    Celanese Emulsions

    Irving, TX
    3 days ago
  • THE·TEAM is seeking a Senior Manager, Experiential Ops & Production to lead technical event production, fabrication, and logistics across multiple venues. You will coordinate multi-stop tours, manage labor and vendors, and oversee budgets over $500k while ensuring sustainability... 
    Remote job
    Senior

    The Limited

    New York, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Remote Help Desk & CX Ops Specialist. Be the first to apply!