Bilingual Contact Center Agent - Patient Access - Spanish-Speaking (Fully Remote)

First point of care for patients and referral partners in a high-volume call center. Remote role requiring self-discipline and consistency in a queue-based environment. Responsibilities: Schedule appointments, document accounts, and complete follow-up work within SLAs. Meet KPIs for quality, productivity, and accuracy while protecting PHI under HIPAA. Qualifications: High school diploma and prior customer service or call center experience required. Bilingual Spanish preferred; must have a distraction-free workspace and 75 Mbps internet. ATI Physical Therapy ATI is a national healthcare company specializing in physical therapy and patient access services. It fosters a metrics-driven, team-oriented culture focused on delivering empathetic patient experiences. #J-18808-Ljbffr ATI Physical Therapy, Inc.