Security Support Specialist
Virtual Vocations Inc
Owning frontline Security & IT support operations, the full-time remote Security Support Specialist will manage incoming requests, facilitate employee onboarding/offboarding, and provide identity and access management support while collaborating with cross-functional teams to enhance service delivery. Key responsibilities Handle incoming requests through internal support channels and ticketing system, ensuring timely resolution of issues Execute and refine employee onboarding/offboarding processes to maintain proper account and device access Serve as the primary contact for access requests and account troubleshooting across various platforms Required qualifications Proven experience in a technical support, helpdesk, or IT operations role Familiarity with identity and access management concepts such as single sign-on and multi-factor authentication Experience supporting users in a cloud/SaaS environment Strong operational rigor and ownership in documenting work and following up on issues Ability to communicate technical topics clearly to non-technical colleagues
Vacancy posted 3 days ago
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