Legal Case Assistant Manager

Legal Case Assistant Manager

The selected candidate will be offered a salary between $100,000.00 - $116,316.00. The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Family Court Legal Services (FCLS) is primarily responsible for representing ACS in child neglect and abuse cases, permanency hearings, juvenile delinquency hearings and other child welfare proceedings in the NYC Family Courts. FCLS attorneys work collaboratively with ACS Child Protective Specialists (CPS), foster care agency case planners and other ACS staff and child welfare stakeholders to further the agency's mission of helping children and families achieve safety, permanency and well-being. Under the direction of the Borough Chief of the Queens Family Legal Services office, with wide latitude for independent decision making and unreviewed action and decision making, the FCLS Legal Case Assistant Manager (LCAM) is responsible for overseeing the work of non-attorney staff including Legal Case Assistants, Paralegal Staff, Clerical Staff, and Court Liaison Officers. Specific duties include but are not limited to:

• Making recommendations for staffing assignments to gain maximum benefits from staff members individual strengths and office needs;
• Creating along with unit supervisors, employee task and standards and evaluate the work performance of all subordinates yearly;
• Designing, conducting and coordinating staff development and training for all units;
• Attending on behalf of FCLS all Division of Child Protection, Foster Care/IOC related internal and external contract agencies meetings;
• Coordinating and facilitating presentations for other ACS Programs and ACS' Contract Agencies and be available to answer questions related to FCLS policy and procedure, child welfare policy, LTS, and the court process;
• Creating and designing improved monitoring and tracking mechanisms;
• Providing daily and monthly ticklers/schedules for FCLS Support Staff; Responsible for tracking and monitoring of Daily Intake census, IOC Contact Agency PH Report Submission Timeliness, Monthly Tally of Court Ordered Investigations, PH Notices, DCP and Daily Psychiatric hospitalization notifications, Monthly Borough Divisional Fact Sheets, Contract Agency Caseworker Court Hearing Non-appearances, and Family First notifications and motions.
• On behalf of FCLS Attorneys, interface with the Court, ACS' Division of Child Protection, Division of Youth and Family Justice, Division of Family Permanency Services, Agency Program Assistance, and the contracted Foster Care Agencies to research and resolve court ordered services, placement, payment, ICPC, and pre-contempt/contempt/No Reasonable Efforts issues;
• Evaluate/access and respond to inquiries from the Court, ACS' Divisions and Contract Agencies by reviewing CONNX records, PH Reports, Court Action Summaries, LTS, and/or UCMS, in order to ensure that accurate and appropriate information is provided by FCLS.

To apply: Please go to or for current NYC employees and search for Job ID #779669 - NO PHONE CALLS, FAXES, OR PERSONAL INQUIRES PERMITTED - NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED - If you do not have access to a computer, most public libraries have computers available for use. Only candidates selected for an interview will be contacted.

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.