Shift Lead

Job Description

Job Description

House of Dank is seeking Shift LeadersWhat you'll do...Assist Walk-In team members with customer service issues such as product questions, pricing issues, etc. (escalate exchanges, returns, and extenuating issues to higher store management)Help oversee daily tasks and organization of the sales floorAssist the Store Manager in monitoring all employees including Walk-In Team, Curbside Team, Delivery Team, and Inventory TeamMentor, motivate, and coach employees to ensure exemplary customer serviceAssist any department in the retail location as neededWhat we're looking for...Previous cannabis industry experience REQUIREDPrevious managerial experience is greatly preferredStrong familiarity with Metrc and LeafLogix is greatly preferredOpen availability REQUIREDStrong communication and organizational skillsAbility to work under pressure in a very fast-paced and ever-changing industryMust be able to travel to corporate office or current retail locations for training.Why Us?House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operatedWe have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.Recent awards: Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards: Retail Brand of the Year 2021. Metro Times Best of Detroit: Best Dispensary 2021You can visit to view a complete detailed list of our events and awardsCompensation: Starting at $16-18/hr based on experience, employee discountHouse of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.By providing your information and authorizing a background check, you acknowledge that the screening may include verification of identity, employment history, education, criminal records, and other information relevant to the purpose of this check. The results of the background check will be used solely for lawful purposes and in accordance with all applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA) where applicable.You understand that the background check may be conducted by a third-party consumer reporting agency, and you authorize the release of any information necessary to complete the screening. You further acknowledge that you have been informed of your rights, including the right to request a copy of the report, dispute inaccurate or incomplete information, and receive a summary of your legal rights under the FCRA.