Vice President, Customer Success
Confidential
Vice President, Customer Success
About the Company
Forward-thinking B2B SaaS / CRM technology organization
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is in search of a Vice President of Customer Success to take on a pivotal role in overseeing the full post-sale customer lifecycle. The successful candidate will be responsible for leading the implementation, enablement, support, retention, and expansion efforts for mid-market and enterprise customers. This includes owning and scaling the end-to-end customer success strategy, driving adoption, and ensuring high levels of customer satisfaction. The role also involves leading cross-functional partnerships with sales, product, and engineering teams, as well as establishing and monitoring customer health metrics and KPIs. Applicants for the Vice President of Customer Success position at the company should have a minimum of 8 years' leadership experience in customer success within the B2B SaaS sector. A strong background in Salesforce or a similar CRM platform is essential, as is a proven track record of improving customer retention and driving expansion revenue. The role requires excellent executive communication and operational leadership skills, as the VP will be expected to serve as an executive sponsor for key enterprise accounts and lead customer success, implementation, and support teams. The ideal candidate will be a strategic thinker, capable of developing and executing customer success strategies that align with the company's overall business objectives.
Functions
- General Management
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Vice President, Customer Success in Phoenix, AZ vacancy
- DescriptionThe Global Vice President of Customer Success is a key member of Dot Compliance’s leadership team, leading our Customer Success organization across North America, EMEA, and APAC. This person will shape and execute our global customer success strategy to drive...SuggestedFull timeRemote work
- ...Vice President, Customer Success About the Company Leading provider of a cloud-based electronic medical records system Industry Information Technology and Services Type Privately Held, VC-backed Founded 2012 Employees 201-5...Suggested
Confidential
Phoenix, AZ1 day ago - ...Vice President, Data Center Operations About the Company Provider of tailored IT solutions, emphasizing human touch, reliability, and customer success. Industry Information Technology and Services Type Privately Held, Private Equity-backed Founded...Suggested
- ...Vice President, GTM Enablement About the Company Market-leading digital experience platform... ...rate optimization split testing customer experience optimization... ...consolidation of sales, SDR, and customer success enablement. This senior leadership role...Suggested
- ...Vice President of Customer Success About the Company A hyper-growth startup helping professional services clients improve AI-driven marketing and retention. Industry Computer Software Type Privately Held About the Role The Company is in search...Suggested
- ...Vice President of Customer Success & Services About the Company Global leader in live production technology delivering innovative solutions for broadcasters and media companies. Industry Information Technology and Services Type Privately Held About...
- ...Vice President of Customer Success About the Company A high-growth SaaS company focused on customer-centric innovation in commercial real estate. Industry Computer Software Type Privately Held About the Role The Company is in search of a Vice President...
- ...Vice President of Customer Success About the Company Innovative time tracking software for remote teams Industry Internet Type Privately Held Founded 2010 Employees 51-200 Categories Technology Information Technology & Services Internet...Remote work
- ...Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type... ...expertise, and AI agents handle routine inquiries at scale. The successful candidate will be responsible for setting the vision and...WorldwideShift work
- Dot Compliance Ltd is seeking a Global Vice President of Customer Success to lead our Customer Success organization across North America, EMEA, and APAC. This remote, full-time role partners with Sales, Product, and Support to deliver a connected customer experience and...Remote jobFull time
- ...Vice President, Executive Search & Business Development About the Company Nationally recognized executive search firm Industry... ...Business Development to join their mission-driven team. The successful candidate will serve as the primary strategic partner to clients...
- Job Title:Vice President, Commercial Underwriting CRELocation:CityScapeWhat you'll do:As a Commercial... ...credit information and references for customers, loan officers, or other agencies as... ..., learning the ins and outs of how successful companies operate and manage their finances...Full time
$180k - $225k
Senior Vice President of Accounting$180,000-$225,000 base salary (depending on experience)Greater Phoenix, AZ (hybrid schedule)Vaco has partnered with a real estate company looking for a Senior VP of Accounting to add to the team. This role provides leadership across accounting...Work at officeLocal area$150k - $185k
THE ROLEThe Regional Vice President (RVP) of Hospitality will be hybrid/remote based in one... ...ensuring consistent service delivery and customer satisfaction.Manage regional budget... ...values.QUALIFICATIONSTo perform this job successfully, the candidate must be able to perform...Full timeTemporary workFor contractorsRemote workWorldwide- Job SummaryThe Sr. Vice President, Valuation is responsible for independently preparing market value appraisals for commercial real estate... ...or requiredEssential QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily...TraineeshipWork at officeLocal area
- ...Microsoft Office Suite along with a history of successful fiscal control and management... ...process for roles directly reporting to the Vice President, or other identified leadership roles.... ...to assigned projects and ensure customer satisfaction.Stays abreast and informed...Full timeWork at officeMonday to FridayFlexible hours
- Vice President, Commercial Claims(Officer Level), 225K+base, bonus, benefits, profit share-Officer level benefits, Phoenix, AZ (relocation assistance provided)National property & casualty carrier is seeking a Vice President, Commercial Claims, responsible for the implementation...Relocation package
$176.75k - $282k
...operation serving consumer and small business customers with payments, financing, and savings... ..., and Governance functions.The Vice President, Enterprise Affiliate Management Center... ...auditors, and regulatory supervisors. The successful candidate will have a broad understanding...Work at office$232k - $334k
...intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.The Vice President of Operations will have his/her own project assignment as the senior-most construction professional on the project, and will also...Contract workTemporary workFor contractorsFor subcontractorWork at officeFlexible hours$100k - $150k
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them...Full timeContract workWork at officeLocal areaRemote work- ...sustainable value creation across the organization. Search: APEL Extrusions has an immediate requirement for a qualified Vice President of Finance, based at the Phoenix, Arizona facility. Reporting to the President , the Vice President of Finance, will...Immediate startWorldwide
Apel Extrusions Ltd
Phoenix, AZ4 days ago - ...President, Chief Officer, Vice President, Director About the Company High-growth digital businesses... ...various business functions. The successful candidate will be a strategic thinker... ...of the business models and customer profiles associated with the specified...Casual work
Confidential
Phoenix, AZ1 day ago - ...established, employee-owned organization is seeking an experienced Vice President of Human Resources to join its executive leadership team and... ...frontline supervisors, managers, and emerging leaders. Build succession planning and high-potential development programs across the...
Prevail Recruiting
Phoenix, AZ12 hours ago - ...Looking For? We're looking for a strategic, business-minded Vice President of Human Resources to lead our global HR function and serve as... ...while preserving the entrepreneurial culture that has made us successful. This role oversees all core HR functions, including talent...Temporary workWork at office
Moatable
Phoenix, AZ5 hours ago - ...Vice President of Accounting and Finance About the Company Accomplished real estate & property management platform Industry Real Estate Type Privately Held About the Role The Company is in search of a Vice President of Accounting and...
Confidential
Phoenix, AZ1 day ago - ...Senior Vice President of Human Resources Location: Arizona Position Overview We are partnering with a large, multi-location retail organization... ...of retail locations Strengthen leadership development, succession planning, and internal career-pathing across the organization...Hourly payLocal areaRelocation
Leap Brands
Phoenix, AZ2 days ago - ...Vice President of Accounting & Financial Reporting About the Company A growing infrastructure-focused organization with complex... ...of Accounting and Financial Reporting to join their team. The successful candidate will be responsible for a wide range of financial activities...
Confidential
Phoenix, AZ3 days ago - ...Senior Vice President, Tax About the Company Innovative Bermuda-based insurance and reinsurance company leveraging analytics for... ...the tax function across its global operating platforms. The successful candidate will be responsible for overseeing all aspects of global...
Confidential
Phoenix, AZ2 days ago - ...Vice President of Revenue Cycle Strategy & Operations About the Company Rapidly growing managed service provider Industry... ...delivered portfolio of mid- and back-end revenue cycle services. The successful candidate will be responsible for service delivery, client...
Confidential
Phoenix, AZ1 day ago - ...Vice President, Accounting About the Company Innovative drone platform used for aerial imagery & data solutions Industry... ...global, remote-first, technology-enabled services business. The successful candidate will be responsible for the full spectrum of accounting...Remote work
Confidential
Phoenix, AZ12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Customer Success. Be the first to apply!
Related searches
- vice president of product strategy Phoenix, AZ
- vice president of recruiting Phoenix, AZ
- vice president business development Phoenix, AZ
- vp talent acquisition Phoenix, AZ
- vice president product development Phoenix, AZ
- vice president support services Phoenix, AZ
- vice-president human resources Phoenix, AZ
- vp infrastructure Phoenix, AZ
- vice president manufacturing operations Phoenix, AZ
- vp of product (remote) Phoenix, AZ