Member Experience Lead - Frontline & Growth
BJ's Wholesale Club
BJ’s Wholesale Club in Mooresville, NC seeks a Member Experience Supervisor to lead Front End Leads, Cashiers and Membership Sales Ambassadors. You’ll drive club performance, ensure GOLD standards, and develop talent through coaching and training while delivering exceptional member service. The role emphasizes scheduling, policy compliance, data-driven decision making, and collaboration with Club Leadership to meet KPI targets and maintain a positive, high-performing team environment. #J-18808-Ljbffr BJ's Wholesale Club
$41.6k
...more than 30,000 team members who make a real impact... ...Club Manager of Member Experience, the Member Experience... ...for directly leading the Front End Leads (FELs... ...act as a champion for growth. Communicate effectively... ...Accountabilities Lead all Frontline, Membership Services...SuggestedWeekly payFull timeFlexible hoursShift work- ...operations, ensure guest satisfaction, and lead a team with professional direction. With... ...least one year of restaurant management experience, you will schedule, recruit, interview, and... .... Expect opportunities for career growth, relocation within the assigned region, and...SuggestedRelocation
- ...and additional items. Learn more at . Responsibilities LEAD TEAM MEMBER GENERAL SUMMARY: The Lead Team Member helps maintain a... ...product knowledge and selling techniques to enhance the customer experience Maintain a safe, clean and well-organized store...SuggestedWork experience placementSeasonal work
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