BILLING SUPERVISOR / EMERGENCY APPOINTMENT HOMELESSNESS

Salary : $82,080.00 - $110,616.00 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: b1190F-EA
Department: MENTAL HEALTH
Opening Date: 09/08/2025
Closing Date: Continuous


Position/Program Information
TYPE OF RECRUITMENT
OPEN COMPETITIVE - EMERGENCY
EXAM NUMBER b1190F-EA
FILING PERIOD

This posting will open for applications on Thursday, September 11, 2025 at 08:00 AM (Pacific Time)

This opportunity will remain open until the needs of the position are met
The LA County Board of Supervisors recently , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.


The Department of Mental Health is seeking qualified candidates to fill emergency Billing Supervisor vacancies related to the homelessness crisis.


Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. During your initial work period , you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Billing Supervisor

Essential Job Functions
Plans, organizes, assigns, reviews, and evaluates the work of clerical staff designated to perform medical billing functions.

Supervises the work of staff assigned to the Consolidated Business Office and to decentralized billing sections through subordinate supervisors.


Ensures the implementation of policies and procedures designed to maximize revenue funds from program sources.


Ensures on-going training and keeps staff informed of changes in the provisions and requirements of governmental aid programs and in the billing operation's data processing system.


Coordinates the work of the Consolidated Billing Operation with that of other divisions, departments and outside agencies.


Reviews and analyzes current and proposed laws and regulations, and proposed changes in departmental policies and procedures in order to develop responses and recommendations or modifications based on how the proposals will impact the billing operation.


Provides liaison between the Consolidated Billing Operation or department billing sections and agencies being billed to resolve discrepancies in processing claims.


Develops, reviews and analyzes reports to ensure that claims will be in compliance with program requirements, regulations, department policies, and revenue practices.


Prepares weekly, monthly, and quarterly statistical reports of revenue generated from patient billings.


Identifies systems problems and, in cooperation with other divisions, develops procedures to resolve the problems.


Carries out departmental personnel policies and procedures and conducts internal audit reviews to ensure compliance with established policies and procedures.

Requirements

MINIMUM REQUIREMENTS:

One year of experience at the level of Head Clerk* in the supervision of staff responsible for patient care billing via a computerized accounts receivable system.

You MUST meet the above requirement(s) at the time of filing in order to be appointed to fill any vacancies related to this recruitment.
SPECIAL REQUIREMENTS INFORMATION: It is important to fill out the job application completely and as directed. The Department of Mental Health encourages all applicants to submit relevant attachments including resumes and required documents in the Attachments section of the application.*In order to receive credit for any certificates, such as ASL, you must include a legible copy with your application at the time of filing or within 7 calendar days of filing.


*Head Clerk is defined as supervises a very large number** of employees performing general and specialized office clerical work or a smaller number performing more diversified and difficult duties.

**A large number is defined as 30 or more employees performing general and specialized office clerical work or 15 or more employees performing more diversified and difficult duties or assists in the supervision of a correspondingly larger unit. Allocation of positions to this class depends upon the size of the staff supervised, the nature of the supervision exercised, and the kind and complexity of work performed by subordinates.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT:
During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.


APPLICATION AND FILING INFORMATION:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.


Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add as well as and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

DEPARTMENT CONTACT:
Department Contact Name: Sheenia Stewart, Exam Analyst
Department Contact Phone: View phone number on click.appcast.io or View phone number on click.appcast.io
Department Contact Email: or
Teletype Phone:View phone number on click.appcast.io


COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit:
Revised September 2025
For detailed information, please click
01


The information you provide on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. It is the applicant's sole responsibility to complete this Supplemental Questionnaire completely, correctly, and accurately.Please read each question carefully and be as specific as possible when answering the questions by including all the information requested.

• Yes, I understand the above information and instructions.

02


This position works to support the County's response to the homelessness emergency.

• I understand and am willing to perform all necessary work duties.

03


Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add View email address on click.appcast.io, View email address on click.appcast.io as well as View email address on click.appcast.io and View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.

• Yes, I understand the above information and instructions.

04


Do you have at least one year of experience at the level of Head Clerk* in the supervision of staff responsible for patient care billing via a computerized accounts receivable system?*Head Clerk is defined as supervises a very large number** of employees performing general and specialized office clerical work or a smaller number performing more diversified and difficult duties.**A large number is defined as 30 or more employees performing general and specialized office clerical work or 15 or more employees performing more diversified and difficult duties or assists in the supervision of a correspondingly larger unit. Allocation of positions to this class depends upon the size of the staff supervised, the nature of the supervision exercised, and the kind and complexity of work performed by subordinates.

• Yes
• No

05


Please describe your experience at the level of Head Clerk* in the supervision of staff responsible for patient care billing via a computerized accounts receivable system. Be sure to include employer, job title, start date and end date (Month/Year), number of people supervised in each role, and relevant job duties.*Head Clerk is defined as supervises a very large number** of employees performing general and specialized office clerical work or a smaller number performing more diversified and difficult duties.**A large number is defined as 30 or more employees performing general and specialized office clerical work or 15 or more employees performing more diversified and difficult duties or assists in the supervision of a correspondingly larger unit. Allocation of positions to this class depends upon the size of the staff supervised, the nature of the supervision exercised, and the kind and complexity of work performed by subordinates.
06


Are you proficient in American Sign Language (ASL)?

• Yes
• No

07


Do you have ASL certification?Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached ASL certification to my online application.
• Yes, I will email ASL certification to View email address on click.appcast.io within seven (7) calendar days.
• No, I do not have ASL certification.

08


Do you have a County bilingual certification for ASL?Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached a County bilingual certification for ASL to my online application.
• Yes, I will email a County bilingual certification for ASL to View email address on click.appcast.io within seven (7) calendar days.
• No, I do not have a County bilingual certification for ASL.

09


This is a reminder for you to check to ensure that you have attached your resume and that you have answered all of these supplemental questions completely and as directed.

• Acknowledge

Required Question