Automotive Service Advisor
Group 1 Automotive, Inc.
Job Description
Job Description
Overview
Join the team at Group 1 Ford of Pensacola ! We're looking for a customer-focused Automotive Service Advisor to help customers with their vehicle service needs while delivering an exceptional dealership experience. If you enjoy building relationships, providing outstanding service, and working in a fast-paced environment, we'd love to hear from you!
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- Previous experience as an automotive technician/mechanic
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- Excellent customer service skills
- Professional appearance and work ethic
- Must pass background check, MVR, and drug screening
We offer:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
Vacancy posted 22 days ago
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