Venue Operations Host

Our teams are the intuitive force behind Aparium’s distinct experiences. If you’re driven by a passion for genuine hospitality and the list below sounds like you, we invite you to explore opportunities to contribute to our collective. Driven by excellence, always learning and growing. Possessing a deep connection to the place you call home. Recognizing that diverse talents and perspectives enrich our community. You belong here. Diversity We embrace the unique perspectives and backgrounds of our team. Equity We are committed to impartial practices and fair opportunities for all to thrive. Inclusion We ensure everyone feels welcomed, respected, and empowered to contribute their authentic self. At Aparium, we believe how we treat our people is just as important as how we treat our guests. That’s why our benefits are designed to support your whole self—at work and in life—so you can grow, thrive, and feel inspired every day. This overview highlights many of the benefits we offer, though specific offerings and eligibility may vary based on your employment status. What We Offer Hotels Done Differently starts with people like you. Join a team where your personality and passion are part of the experience. Reports to the Director of Hotel Operations and the Food & Beverage Manager Position is non-exempt Earn great pay and benefits while setting the tone for exceptional guest memories. Work in a respectful and progressive environment that values what people bring to the team.

WHAT’S IN IT FOR YOU

2024 + 2025 Awarded "A Very Special Stay" One MICHELIN Key + Travel + Leisure's #13 Hotel Brand Earn up to $20/hour, Paid Vacation, and Paid Sick Time 50% off food when you dine as a guest and reduced room rates for our sister hotels Strong sense of belonging through diversity, equity, and inclusion

WHO WE ARE

Hotels done differently. It’s not just a slogan or catchphrase; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live, and who we serve. With 131 luxuriously appointed rooms and several beautifully designed event spaces, the Crossroads is a loving renovation of two iconic KC buildings into a community-driven hotel. Come to stay, for an event, or to see great art. Try our intimate, modern take on old-world Italian: Lazia. Grab a drink or some anitpasta at the lively lobby cocktail bar. Head up to the rooftop beer garden where uninterrupted views and lively conversation co-conspire. With a story steeped in the history of Kansas City and America, we can’t wait for you to leave your mark.

WHO YOU ARE

You carry yourself with calm authority; people feel safer when you’re in the room, and you’ve never needed to raise your voice to make that happen. You understand that this role is equal parts hospitality and security; you’re the first and last impression guests have of our venues, and you take that seriously. You can read a crowd, de-escalate a situation before it starts, and do it all while making guests feel welcomed and respected. You thrive in high-energy, late-night environments, and you bring consistency and professionalism every shift, whether it’s a quiet Friday or a packed Saturday. You are collaborative, humble, and clear-eyed: no egos allowed.

THE ROLE

The Venue Operations Host is the frontline guardian of the guest experience at XR and Percheron, Crossroads Hotel’s high-volume restaurant and bar outlets. This position is responsible for maintaining a safe, welcoming, and well-managed environment at the door and throughout the venue; managing entry; monitoring guest behavior; enforcing capacity and ID compliance; and supporting a seamless flow of service. While XR and Percheron are the primary assignments, this role may also be called upon to support Lazia, Guest Services, Valet, or other areas of the hotel as business needs require. This is not a stationary post; you will be actively present, visible, and engaged throughout your shift. Standard hours are Friday & Saturday, 6:00 PM – 2:00 AM, though scheduling may vary based on events and operational needs. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer. A complete list of benefits, will be shared during the employment process. #J-18808-Ljbffr Aparium Hotel Group