Production Print Representative I

Job Description

Job Description

Position Summary: The Production Print Representative I is responsible for producing quality output within LMS and Client standards. This employee is expected to perform independently day-to-day, organizing details required to meet LMS policies and procedures at a print production site location.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

• Work along other LMS Associates and optimize their productivity.

• Implement all LMS production policies and procedures.

• Interface with customers, sales personnel and management as required to achieve LMS objectives.

• Complete special projects as assigned.

• Exercise good business judgment, initiative and creativity.

• Personally operate various LMS equipment when necessary.

• Suggest areas of improvement for their individual sites.

• Maintain a clean, safe, professional and productive work environment.

  • Provide customer satisfaction at your assigned site.

  • Complete quality work on a timely basis.

  • Deal with customers in a friendly and courteous manner.

  • Work with PC and Microsoft Suite software.

• Responsible for productivity monitoring, quality requirements and quantity requirements.

• Have basic knowledge of costs and cost control.

• Complete special projects as assigned.

• Exercise good business judgment, initiative and creativity.

• Personally operate various LMS equipment as required.

• High quality production printing skills as specialist with finishing/bindery experience and skills.

• Other related duties as assigned.

Qualifications/Requirements:

• Above average technical skills - ability to upload files into multiple systems and work with different print drivers

• Excellent computer skills - Microsoft Office Suite (above average with Excel and Outlook) and Adobe Creative Suite products including InDesign.

• Good communication skills verbal, written, electronic

• Good positive attitude, reliable, and customer service skills - ability to stay positive under stressful situations.

• Good organizational skills - multi-tasking - attention to detail.

• Takes direction well and follow up with detail.

• Understanding of the print industry and expectations in the shop and with client.

• Ability to work with minimal supervision.

• Works well under pressure and achieve deadlines.

• Ability to work with detailed information accurately.

• Ability to communicate both written and orally.

• Basic proficiency with Microsoft Word, Excel, PowerPoint and Outlook and software.

Education/Experience :

• Minimum High School Diploma or Equivalent.

• Prior customer service experience preferred.

• No industry experience required.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually minimal to moderate.

• Ability to lift 50lbs.

• Client Site.

For information on the physical demands of this job, see Human Resources.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement