Specialist, Accommodations

NBCUniversal is one of the world's leading media and entertainment companies. We create world‑class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad‑supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry‑leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Summary Responsible for driving the interactive process for assigned reasonable medical and religious accommodation requests for Team Members. Additionally, will serve as a liaison between Team Members and key partners (including Talent & Culture, Legal, EHS, Health Services, Workers Compensation, Operations Leadership, and third‑party leave administrator). This position also works to ensure compliance with applicable leave and accommodation laws and maintains employee leave and accommodation files and documentation. Major Responsibilities Drives the interactive process for assigned reasonable accommodation requests to identify and recommend accommodation solutions in compliance with applicable leave and accommodation laws, including Title VII, FMLA, FEHA, USERRA, PWFA, and ADA. Implements and documents interactive process and accommodations, and monitors effectiveness as needed. Responsible for collaborating and communicating with internal partners (Operations Leadership, Health Services, Talent & Culture, Legal, EHS, and Worker’s Compensation) and external partners (leave administration) for leave and reasonable accommodation matters within assigned requests. Engages in interactive conversations with Team Members. Drafts and sends communication throughout the process via various communication channels. Maintains accurate and confidential records. Ensures documentation is complete, secure, and in compliance with legal and company requirements. In coordination with third‑party leave administrator and internal Accommodations Coordinator, processes and tracks leave requests for union and non‑union employees, including leaves for Disability, Workers Compensation, Parental, Personal, and Professional. Reviews job duties, essential functions, and work environments through job shadowing and touring work locations with Team Members, Talent & Culture, and operations leadership to help identify feasible accommodation options. Escalates as appropriate to Accommodations Leadership. Educates internal partners on leave and reasonable accommodation topics and supports training initiatives. Responds to inquiries about leaves of absence, accommodations, benefits, payroll questions, policy interpretations, and Employee Assistance Programs with navigation assistance to applicable internal partners. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities. Perform other duties as assigned. Qualifications Basic Requirements Bachelor’s degree is required; Bachelor’s degree in Human Resources, Psychology, or Communication or a related field is preferred. 2+ years of Human Resources experience with knowledge of accommodations and disability principles or 1+ year of accommodations and disability‑focused experience required; or equivalent combination of education and experience. Experience applying state and federal laws and regulations governing the provision of fair employment for persons who may need a medical accommodation, including Title VII, FMLA, FEHA, USERRA, PWFA, and ADA. Ability to review and interpret various forms of supporting medical or clinical documentation provided to accompany accommodation requests. Ability to effectively present information and respond to questions from various partners and stakeholders, e.g., Team Members, Operations Leadership, Talent & Culture, Legal, EHS, and Worker’s Compensation. Approachable and professional demeanor with strong verbal and written communication skills. Ability to exercise sound judgement when dealing with sensitive and confidential matters. Adaptability in a fast‑paced, constantly changing environment. Ability to prioritize effectively, think independently to solve problems and promptly elevate when necessary. Solid skills in building relationships and proficiency in collaboration across the organization to achieve goals. Self‑starter, motivated and proactive. Excellent organization skills, detail oriented, and ability to handle multiple tasks and assignments. Ideal candidate demonstrates accountability, thinks critically, and demonstrates courage when presenting ideas. Can easily multi‑task and manage multiple priorities in case management. Schedule flexibility with availability to work on weekends, holidays, or evenings, if needed. Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word, Teams, One Note). This position is based in Universal City, CA and will support accommodations across multiple UDX divisions, including UOR, USH, UPE, Creative, and New Ventures. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Consistent attendance is a job requirement. Hybrid This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time. This position is eligible for company‑sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,304 – $80,000. Additional Information As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to View email address on click.appcast.io. #J-18808-Ljbffr Nbcuniversal Media, LLC