Warranty Claim Processing Team Member

Warranty Claim Processing Team Member

The main function of this role is to process both manufacturer and customer warranty claims. This means fielding and responding to new warranty claim requests, processing incoming claims, performing detailed testing and analysis on parts, and documenting results. Team members are expected to be extremely detail oriented, thorough, and accurate. Ability to navigate computer programs, type, and process data quickly is a must.

Our ideal candidate will have a background in mechanical skills with a basic knowledge of hand tools and mechanical principles. Basic phone and computer skills and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required.

We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.

We obsess over the details, big or small. Accuracy is the main focus at all times.

We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.

We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.

Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases. Medical, Vision, and Dental Benefits 401K Retirement Plan with 4% Employer Matching Paid Holidays Paid Vacation and Sick Time A break room stocked with snacks and drinks VIP access to company sponsored events Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour