TAC Systems Analyst - 1st Line IT Support & Service
Meriplex Communications
Meriplex Communications seeks a Systems Analyst to anchor the Technical Assistance Center, handling Level 1 end-user issues via the TAC ticketing system with strong customer service and SOP adherence. You will resolve a spectrum of requests from desktop diagnostics to application support, including AD user management and basic network tasks. The role emphasizes basic ITIL actions, TCP/IP and VPN troubleshooting, and teamwork in a 24/7 environment. #J-18808-Ljbffr Meriplex Communications
Vacancy posted 2 days ago
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