Dedicated Final Mile Fleet Manager (Des Moines)

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!
• Generous Vacation Package

TMC Transportation has an immediate full-time opening for a Dedicated Final Mile Fleet Manager working out of our office in Des Moines, IA .

Shift: Monday-Friday, 6am - 2:30pm, 4pm-5pm evening routing done from home.

PRIMARY FUNCTION:

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

DUTIES AND RESPONSIBILITIES:

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the Moffett forklifts.
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality