Quality Engineer

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary Summary:The “Quality Engineer” will be based in Austin, Texas, reporting to Leyda Alicea.In this role, you will be responsible for managing projects to meet the performance indicators (cost, delivery, quality, etc) of a specific organization. This person is result oriented and is capable of coordinating Flex resources and driving tasks to completion in a timely mannerThe experience we’re looking to add to our team: Responsible and point of contact with customer for quality and process related issuesQuality liaison between all Flex sites that manufactures, tests, and repairsCoordinates continuous quality and process related improvements between sites at AUR (NPI, Sustaining, and Service and Repair)Drives consistent processes and procedures between all Flex sitesAlways in copy of any production, manufacturing, and customer design issues.First level escalation on quality issues.Manage Quality Holds and drive to release material to prevent aging units and work orders.Responsible for data gathering and status reporting on Quality Alerts, Customer CAPAs, Internal Flex CARs includingDriving effective and efficient closure on Quality Alerts, Customer CAPAs, and Internal CARs (8D’s)First to be notified and review CAPA issued by PNW. Review CAPA validity and respond back to PNW within 24hrs. Assign CAPA owner.Manage expectation w/ PANW team, ex. request extension or clarificationsEnsure stating correct problem statement and the teams are using proper tools to get to root causeFishbone diagrams, 5 Why’s, A3 Problem Solving Techniques.Kepner Tregoe (Nice to have)Participates in all weekly Quality meetings (NPI, Production and Services repair)Follow up on the action items w/ the ownersWork with QEs to ensures quality data and report integrity.For example, the weekly yield report, QM data uploads, defect Pareto, component DPPM report, etc.Drives the DRT action items with each Flex site and appropriate functional groupsFacilitates the quality data sharing between Flex sites i.e.Data from different product lifecycle from NPI to Production to RepairSupport the QBR metrics and work with PAWN in reviewing the quarterly resultsReview metrics such as FPY goals, CAPA, etc..Drive customer audits/assessments before, during and after the audit.Validate and submit ISO TL9K quality data to the compliance team.The experience we’re looking to add to our team:6 years of experience (quality, process, manufacturing environment)3 years of project management experienceProblem solving and decision making.Hardware/ PCBA experience (2-3 years)CAPAs, Root cost analysis, CARs experienceData analysis, Process Performance, Yield (%)Influence and negotiation skills.Knowledge in ISO9000 or equivalent (prefer)What you'll receive for the great work you provide:Full range of medical, dental, and vision plansLife InsuranceShort-term and Long-term DisabilityMatching 401(k) ContributionsVacation and Paid Sick TimeTuition Reimbursement Application Deadline:Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.Job Posting Start Date 09-28-2026 Job Posting End Date Job CategoryQualityIs Sponsorship Available?NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).SummaryLocation: USA, TX, AustinType: Full time