Front Desk Receptionist | Part-Time | Greensboro Coliseum Complex

Front Desk Receptionist | Part-Time | Greensboro Coliseum Complex

The Front Desk Receptionist serves as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 4, 2026.

The Greensboro Coliseum Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions; cultural arts showcases; concerts; theater performances; educational activities; fairs; and exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square-foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, the Greensboro Aquatic Center, The Terrace, the ACC Hall of Champions, and the 3000-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

Responsibilities

• Greeting and welcoming visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage appointment scheduling and maintain calendars.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain a clean, organized, and presentable front desk area.
• Provide basic administrative and clerical support (filing, data entry, photocopying, etc.)
• Assist with office supply inventory and ordering.
• Respond to general inquiries and provide accurate information.
• Support team members and management with special projects as needed.
• Ensure confidentiality and security of sensitive information.

Qualifications

• High School Diploma or G.E.D. Required.
• Previous receptionist, administrative, or customer service experience preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Exceptional organizational and multitasking abilities.
• Professional appearance and demeanor.
• Reliable, punctual, and able to work independently.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.