Mercy Retirement and Care Center - Receptionist (Skilled Nursing)

Receptionist/Concierge

Location: Mercy Retirement & Care Center, 3431 Foothill Blvs, Oakland, CA 94601

The shift for this role pays $24 to $26 an hour DOE.

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults?

Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

Receptionist/Concierge Responsibilities:

• Assists with greeting residents, team members, appropriate parties, and the public
• Takes calls, schedule meetings and appointments, and other front desk duties as assigned
• Provides exceptional customer service to our team
• Performs general administrative tasks (taking messages, routing calls, taking memos/notes)
• Assist the Marketing Director with inputting admissions, screening and room preparations
• Distributes packages, mail, and other deliveries.
• Maintains office supplies, order new inventory as needed.
• Performs other duties as assigned.

What You Need To Succeed:

• A high school diploma or equivalent education, training and experience
• At least one year of previous experience in a concierge or similar role preferred.
• Familiarity with Microsoft Office Suite and Adobe Acrobat and/or Adobe Reader
• Current first aid/CPR certification may be required per state/local guidelines.
• Demonstrated written and verbal communication skills
• Completion of background check and drug screening. Pre-employment screenings may include Physical, TB Test, and fingerprinting per state/local guidelines.