Sales Engineer

Sales EngineerBryan / College Station, TX (hybrid/remote option)POSITION OVERVIEWThe Sales Engineer is a mid-level technical sales support position reporting to the Technical Sales Manager. This role combines technical knowledge of power system protection engineering with sales support capabilities to help drive SynchroGrid's consulting and software business growth. The Sales Engineer acts as a technical liaison between customers and the sales team, providing product demonstrations, technical consultation during the sales process, and post-sale implementation support and account management.PRIMARY RESPONSIBILITIESPre-Sales Technical Support (50%)Identify and pursue new customers in target utility marketsDevelop high-quality proposals and quotations, including drafting technical scopes, for both software and engineering service salesSupport development of regional territory and individual account strategiesPrepare and deliver technical presentations and product demonstrations of SARA softwareCreate technical documentation and collateral for sales presentationsDevelop demonstration scenarios and use-cases tailored to customer needsSupport proof-of-concept evaluations and trial implementationsParticipate in customer site visits to assess technical requirementsGain hands-on experience with the SARA software through client work in support of the Engineering Services consultancy business (first year only - optional pending experience level)Post-Sales Product and Service Implementation Support (30%)Lead account management efforts by strengthening client relationshipsProvide onboarding and initial training for new SARA software customersSupport customers with software integration during initial adoption phaseTroubleshoot basic technical issues and coordinate with engineering for complex problemsDocument customer implementation processes and best practicesCreate customer-facing technical guides and tutorial materialsGather customer feedback on product usability and feature requestsSales Process Support (20%)Support achievement of annual revenue targets through active sellingPerform outreach to potential clients via email, phone calls, social media, etc.Maintain and update technical content in CRM system (HubSpot)Track product demonstration schedules and follow-up activitiesCoordinate with engineering team on technical feasibility for custom requestsAttend sales team meetings and provide technical input on opportunitiesSupport marketing initiatives with technical content creationSupport lead development by representing SynchroGrid at relay conferences and industry eventsMaintain competitive intelligence on software products in the marketSOFTWARE PRODUCTS & ENGINEERING SERVICES TO SUPPORTSARA (Setting Automation Relay Assistant) Platform:SARA Core Platform - Database and settings managementTransmission Line Module - Automated distance protection settingsAuto-Transformer Module - Transformer protection calculationsBus Module - Bus protection settings automationCapacitor & Reactor Modules - Shunt equipment protectionDistribution Module - Distribution system protection automationRelay Linking Services - Model-to-relay data integrationWide-Area Coordination (WAC) Module - System-wide coordination studiesAutomation & Consulting Services:Automated NERC Compliance ModelingWide-Area Coordination StudiesCustom Software IntegrationImplementation SupportSubstation Engineering Services:Protection and Control StudiesRelay Settings and CoordinationNERC PRC Compliance ServicesArc Flash StudiesSystem Impact StudiesSubstation Design and EngineeringPower System StudiesREQUIRED QUALIFICATIONSEducation:Bachelor's degree in Electrical Engineering or related technical fieldCoursework in power systems, protection, or related areas preferredTechnical Knowledge:Understanding of electrical power system fundamentalsModerate knowledge of protective relaying principlesFamiliarity with technical software applications and databasesProficiency with Microsoft Office SuiteAbility to learn new software platforms quicklyCommunication & Presentation Skills:Strong verbal and written communication skillsAbility to explain technical concepts to diverse audiencesComfortable presenting to small and large groupsProfessional demeanor in customer-facing situationsAbility to build rapport with utility engineersProfessional Attributes:Self-motivated with strong organizational skillsDetail-oriented with multitasking abilityTeam player who collaborates effectivelyCustomer-service oriented mindsetWillingness to travel (40%-50%)Valid driver's licensePreferred Qualifications :Experience with relay settings or power system protectionExposure to utility operations or electric power industryExperience with ASPEN, PSS/E, or similar softwareFamiliarity with NERC reliability standardsPrevious customer-facing or technical support experienceExperience creating technical documentationInterest in pursuing PE licensureCAREER DEVELOPMENTThis position offers significant professional development opportunities with comprehensive training, mentorship from senior engineers and sales leadership, exposure to diverse utility customers, attendance at industry conferences (Georgia Tech, Texas A&M, WPRC), and opportunity to develop both technical and business skills. Career Path: Sales Engineer (Mid-Level) ? Senior Sales Engineer / Account Manager ? Regional Technical Sales Manager Success Metrics:Quality and effectiveness of product demonstrationsNumber of prospective clients engaged with (including product demonstrations)Quality of proposal supportCustomer satisfaction with implementationContribution to sales pipeline developmentTechnical documentation qualityTeam collaboration effectivenessProfessional development progressLIFE AT SYNCHROGRIDWorking Conditions:Hybrid work environment (office, remote, customer sites)Regular use of computer, phone, video conferencingTravel: 40-50% (typically 1-2 trips per month, between 1 to 4 days each, pending location and need)Occasional evening/weekend work for travelSmall, collaborative team with opportunities for company-wide collaboration across Texas and Colorado officesCompensation & Benefits:Competitive base salary commensurate with experienceAnnual performance bonus eligibility after six monthsComprehensive health, dental, vision insurance401(k) with company contributionsPaid time off and holidaysProfessional development budgetCompany laptop, phone, technology stipendTravel expense reimbursementFuture equity participation opportunityWhy Join SynchroGrid?Founder-led, strong company culture rooted in connection, trust, and close-knit collaborationJoin a dynamic team at the forefront of power system automationWork with leading utilities across North AmericaDevelop expertise in a specialized, high-demand fieldContribute to critical