Investigator

Investigator (260004NG) Ohio Lottery Commission – Miami Valley Raceway, 6000 State Route 63, Lebanon, OH 45036. Responsibilities This position is a regulatory position. Work in a regulatory capacity and ensure the racino is following rules, regulations, laws and standard operating procedures. Ensure racino operations comply with all statutory and administrative provisions. Respond to incidents occurring on site, complete reports and maintain a compliance database for reports of suspicious activity, unusual incidents, and all other reportable incidents. Complete background investigations on racino employees. Facilitate the licensing process for racino gaming employees. Provide exceptional customer service to patrons and racino staff. Congratulate jackpot winners. Observe Intercept process for winners and create Intercept Accounts. Assist patrons enroll in the Time Out Ohio Program and provide program information. Use surveillance equipment and ensure proper surveillance coverage of all Video Lottery Terminals in the racino facility. Monitor the floor Drop and ensure compliance with established procedure. Monitor all Video Lottery Terminal floor moves and ensure compliance with established procedure. Receive incoming Video Lottery Terminals and verify shipping security seals, serial numbers, description of the machines, and manufacturer name. Verify Video Lottery Terminals to be removed and confirm manufacturer name and serial number. Work as a team player to assist the team in completing its goals and objectives. Learn to use Lottery-specific software applications for daily job responsibilities. Work in a location that is open 24 hours per day/7 days per week. Perform other duties and work on special projects. Qualifications 30 months training or 30 months investigative experience with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license. —Or Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 months experience conducting investigations &/or inspections; valid driver’s license. —Or 30 months training or 30 months experience as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; valid driver's license. —Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Investigation, Customer Service, Evidence Collection, Security, Surveillance, Basic Documentation, Attention to Detail, Customer Focus, Problem Solving. Background Information Convection of a felony, or a misdemeanor of the first, second or third degree, which involved gambling, fraud or misrepresentation, theft, or any crime of moral turpitude, prohibits an applicant from being selected for this position, as long as the record of the conviction has not already been sealed. ORC 3770.021. Conviction of a felony involving fraud, deceit, or theft prohibits an applicant from being selected for this position, as long as the record of the conviction has not been reversed, expunged, or annulled. ORC 2961.02. Employment contingent upon successful completion of a criminal background check as required by Section 3770.02(D) of the Ohio Revised Code. EEO Statement The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status, or military status in employment or the provision of services. If an applicant with a disability needs accommodation to participate in any phase of the interview process, they should contact the Ohio Lottery Office of Human Resources as soon as possible. Such notice will not affect their eligibility to apply for this position. Disability Inclusion Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. Drug-Free Workplace The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39) and as outlined in the posting. #J-18808-Ljbffr