Tonkean Support Engineer

2T Consulting

We are seeking an experienced Tonkean Support Engineer to provide technical support, administration, troubleshooting, and enhancement of Tonkean-based applications, workflows, and integrations. The ideal candidate will have strong experience with the Tonkean Platform, workflow automation, enterprise application integrations, incident management, and production support. Must-Have Skills Hands-on experience with Tonkean Platform administration and support . Strong understanding of workflow automation and process orchestration. Experience with REST APIs, JSON, and integration troubleshooting . Knowledge of SAP, Coupa, ServiceNow, Salesforce, Workday , or similar enterprise applications. Familiarity with Microsoft Teams, Outlook , and collaboration tools. Strong incident management, troubleshooting, and root-cause analysis skills. Knowledge of ITIL and Agile methodologies . Roles & Responsibilities Provide L1/L2/L3 support for Tonkean applications, workflows, modules, and integrations. Monitor Tonkean solutions and troubleshoot workflow, notification, form, API, and integration issues. Perform incident investigation, root-cause analysis, and implement permanent fixes. Configure and enhance Tonkean modules, intake forms, approval workflows, and dashboards . Support business users during UAT, production deployments, releases, and hypercare . Troubleshoot integrations with SAP, Coupa, ServiceNow, Salesforce, Workday, and other enterprise systems. Manage user access, security roles, permissions, and governance controls. Perform release validation and support production migrations. Maintain workflow documentation, SOPs, knowledge articles, and troubleshooting guides. Coordinate with business teams, application teams, and external vendors for issue resolution. Follow ITIL, Agile, change management, and internal support processes. Identify opportunities to improve workflow reliability, automation, and user experience. 2T Consulting

Apply

Vacancy posted 16 hours ago

Similar jobs that could be interesting for youBased on the Tonkean Support Engineer in Wood Dale, IL vacancy

Tonkean Support Engineer
We are seeking an experienced Tonkean Support Engineer to provide technical support, administration, troubleshooting, and enhancement of Tonkean-based applications, workflows, and integrations. The ideal candidate will have strong experience with the Tonkean Platform,...
Suggested
Permanent employment
2T Consulting
Bensenville, IL
16 hours ago
Customer Support Engineer
$75k - $90k
...on keeping mission-critical cooling systems operating at peak performance. This role is ideal for an engineer who enjoys troubleshooting technical issues, supporting customers, and coordinating service activities from diagnosis through resolution. What You'll Do...
Suggested
Permanent employment
Full time
Temporary work
Work at office
Remote work
LHH
Bensenville, IL
2 days ago
Manufacturing Support Engineer
$90k - $120k
...Job Title: Manufacturing Support Engineer Job Description As a Manufacturing Support Engineer, you will be responsible for responding to production questions and evaluating nonconformances, substitutions, and deviations under controlled procedures. Your role...
Suggested
Permanent employment
Shift work
Actalent
Wood Dale, IL
22 hours ago
Customer Support Engineer
...could have the perfect opportunity for you at AMF Bakery Systems! AMF Bakery Systems is seeking a First Line Technical Service Support Engineer who will support AMF customers while they are experiencing breakdown or other technical issues. The ideal candidate for the...
Suggested
Remote work
AMF Bakery Systems
Elk Grove Village, IL
a month ago
Tier II IT Support Engineer, Trainer and Mentor
$65k - $85k
...limitation. As part of the Tallman Equipment group of companies, we support and operate across multiple business environments and locations... ...improvement. We are looking for a Tier II IT Support Engineer who enjoys solving technical problems, working directly with...
Suggested
Full time
MCR Business Intelligence LLC
Addison, IL
3 days ago
D365 F&O Solution Architect / Senior L3 Support Engineer POST NUMBER: 218713
...D365 F&O Solution Architect / Senior L3 Support Engineer DETAILS Location : 100% Remote Position Type : 6M C2H Hourly / Salary : to $160K (based on experience) JOB SUMMARY Vaco is currently seeking a D365 F&O Solution Architect / Senior L3 Support...
Hourly pay
Permanent employment
Work at office
Local area
Remote work
Addison, IL
18 days ago
IT Technician
...Job Description Job Description Summary We are seeking a skilled and dependable IT Technician to support, maintain, troubleshoot, and upgrade our company’s technology systems and network infrastructure. The ideal candidate will have strong hands-on knowledge of...
Full time
Contract work
Temporary work
Plitek, L.L.C.
Elk Grove Village, IL
13 days ago
Support Engineer I
Practice: US Professional Services Position Title: Support Engineer I Position Location: Rosemont, Illinois Reports to: Lead or Manager Job Summary: This position provides high-quality solutions to customers to ensure their investment in technology is consistent with their...
Work at office
Remote work
Converge Technology Solutions UK
Rosemont, IL
3 days ago
Service Desk Analyst II
$60k - $70k
...capable service desk analyst who will be responsible for onsite support as well as inbound calls and tickets from Cortavo’s managed... ...Engage in continuous learning, collaborate with our adept Systems Engineers, and enhance your skillset. Your role is vital in providing efficient...
Full time
Work at office
Remote work
Night shift
3 days per week
1 day per week
Cortavo
Elmhurst, IL
1 day ago
Technical Support Specialist
$87k - $98k
...a well-established manufacturing organization as a Technical Support Specialist. This is a hands-on technical customer support role... ...gathering information and collaborating with internal service, engineering, quality, and other technical teams. Create, manage, document...
Full time
Cypress HCM
Wood Dale, IL
4 days ago
Sr. Endpoint Support (Desktop) Engineers - Remote
OverviewConnection has a fantastic opportunity through our Technical Staffing division for a Senior Endpoint Support (Desktop) Engineer. This is a long-term contract position with benefits.This role will serve as a senior escalation point for complex endpoint support issues...
Long term contract
Full time
Remote work
Connection
Schaumburg, IL
4 days ago
IT Support Specialist
$50k - $70k
...Job Description Job Description Job Overview As the IT Support Specialist I, you’ll be a vital part of our team, troubleshooting technical issues, implementing effective solutions, and optimizing systems to ensure smooth operations across departments. Your role...
Full time
Work at office
Remote work
1 day per week
Mid-America Asset Management, Inc.
Villa Park, IL
19 days ago
IT Warehouse Technician
$22 - $24 per hour
...Job Description Job Description We are seeking a detail-oriented IT Asset Management Coordinator to support enterprise technology inventory, equipment deployment, and asset tracking efforts. This onsite contract opportunity is ideal for individuals with experience...
Contract work
Temporary work
Relocation
TEKsystems
Addison, IL
2 days ago
Senior FedRAMP DBA
...availability, performance, security, compliance, automation, and ongoing support of IFS cloud database platforms. The role serves as the... ...automation initiatives.Improve platform reliability through engineering-led automation and standardization.Knowledge SharingDeliver...
Permanent employment
For contractors
Worldwide
Flexible hours
IFS
Itasca, IL
4 days ago
(Eplan) Electrical System Support Engineer
...Efficient Engineering is when a PLAN becomes EPLAN EPLAN Software & Services LLC provides software and service solutions in the fields... ..., IL or Farmington Hills, MI Role : As a Technical Support Engineer, you are an essential team member willing to help...
Full time
Work at office
Visa sponsorship
Work visa
Rittal LLC
Schaumburg, IL
4 days ago
Ubiquiti UniFi Network & ICT Systems Technician
...installations and seamless integration. Mentor junior network engineers and technicians, sharing best practices, advanced... ...development opportunities, including training and certification support. Additional incentives and perks designed to foster a collaborative...
Full time
For contractors
Work at office
Relocation
Flexible hours
Nexuscomm LLC
Schaumburg, IL
a month ago
Technical Service Specialist
$21.75 per hour
...our mission to save lives and prevent injuries. Position Highlights: The Technical Service Specialist provides multichannel customer support-including Level 2 assistance-for users of a webbased eLearning platform and related computer systems. It combines direct technical...
Hourly pay
Work at office
Remote work
National Safety Council
Itasca, IL
3 days ago
IT Specialist
...Headquarters and 22 Tech Centers, we are represented in 20 countries worldwide. Requirements Provide on-site and remote technical support for end users, resolving hardware, software, and peripheral issues Manage employee onboarding/offboarding, including...
Temporary work
Work experience placement
Local area
Remote work
Worldwide
Flexible hours
Herrmann Ultrasonics
Bartlett, IL
1 day ago
Cash Applications Specialist
$25 - $28 per hour
Job Title : Cash Applications Specialist Location : Addison, IL On-Site: 5 Days a week onsite, Monday-Friday Hours : 8:00 AM-5:00 PM Pay Range : $25-28/hour Role Overview : Brilliant Financial Staffing has been engaged in the search for a Cash Applications...
Contract work
Work at office
Monday to Friday
Brilliant®
Addison, IL
16 hours ago
IT Specialist
...problems in response to IT reported incidents. Manages the movement and installation of IT equipment to assure coordination of IT support and customer service. Document and provide feedback on trends associated with customer support, including viable recommendations...
Permanent employment
Remote work
Relocation package
Monday to Friday
Flexible hours
US Department of Veterans Affairs
Hines, IL
16 hours ago
Now Hiring IT and Telecom Field Technicians
...Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Bloomingdale, IL
16 days ago
IT Help Desk Technician: Remote & Onsite Support
MIS Choice, Inc. is seeking a Service Desk Technician responsible for delivering both remote and onsite help-desk support to end users. The ideal candidate will have professional IT certifications and strong interpersonal skills to manage technical issues effectively and...
Remote job
MIS Choice, Inc.
Mount Prospect, IL
1 day ago
Remote IT Service Desk Technician I — AI-Driven Support
Ntiva, Inc. seeks a Service Desk Technician to be the first line of defense for our clients, delivering top-tier IT support and customer service. You will troubleshoot Windows and Apple devices, interact with AI for triage and resolutions, and maintain detailed ticket documentation...
Remote job
Ntiva, Inc.
Lombard, IL
1 day ago
IT Technician Tier 3 - Senior Systems & Network Engineer
...Description Description: As an onsite Tier 3 Senior Systems & Network Engineer, you will serve as the highest level of technical escalation... ...of existing infrastructure, and engineering new solutions that support business growth and modernization. You will handle complex...
Monday to Friday
Weekend work
AMERICAN FREEDOM INSURANCE
Mount Prospect, IL
27 days ago
IT Application Engineer
$75k - $90k
...located in the Chicago west suburb is seeking for an IT Application Engineer.-Associate level The primary focus of the position will be ERP... ...is a must Responsibilities: -Provide day-to-day support for ERP and related business applications. -Analyze user needs...
Full time
Work at office
iiicareer | Interesse International Inc.
Bloomingdale, IL
16 hours ago
Contract IT Support Engineer
...to consider C2C or H1B. This role blends hands-on technical support and some systems work (primarily macOS and SaaS tools like Google... .... What is required is a polished, service-minded IT Support Engineer to support our Hoffman Estates team. You’ll be responsible...
Permanent employment
Contract work
H1b
Work at office
Local area
Immediate start
Simplex
Hoffman Estates, IL
18 days ago
Desktop Support Technician
$25 per hour
...Jacuzzi Group has been providing innovative wellness solutions for 70 years. We are seeking a skilled and customer-focused Desktop Support Technician to join our Information Technology team in Roselle, IL. In this hands-on role, you will serve as the primary IT support...
Work at office
Remote work
Jacuzzi Group
Roselle, IL
22 days ago
Terraform Cloud Engineer - GCP and Azure #1015322
$121k - $160k
...Sr Cloud Engineer - Direct to Permanent Hire #1015322(NO HEADHUNTERS OR 3RD PARTY FIRMS, PLEASE) Location: Addison, IL - Hybrid, 3... ...across Microsoft Azure and Google Cloud Platform (GCP), while supporting the on-premises systems that connect to them. This is a hands-...
Permanent employment
Dexian
Addison, IL
16 hours ago
Sales & Logistics Support Engineer On-site
...purchasing coordinator to manage POs, invoicing, and vendor inquiries. You will coordinate shipping, update ERP items receipt, and support project billing. Role requires a bachelor’s degree (or equivalent) with 5+ years in purchasing/logistics, SAP/ERP familiarity, and...
Monday to Friday
Shift work
Dn Solutions America Corporation
Schaumburg, IL
1 day ago
Senior Technical Support Engineer - CNC & Automation
HEIDENHAIN Corporation in Schaumburg, IL is seeking a Technical Support Specialist II to provide expert knowledge of our CNC, automation, and metrology solutions. You will assist customers, OEMs, and distributors via phone, email, and in person, guiding product selection...
HEIDENHAIN CORPORATION
Schaumburg, IL
6 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tonkean Support Engineer. Be the first to apply!