Lending Quality Control Specialist

North Shore Bank is about helping families thrive, businesses grow and communities flourish. We are dedicated to championing our customers, empowering them to bank their best life, and supporting the community we all share. And it's our employees that make the difference. With offices located throughout eastern Wisconsin and northern Illinois, we offer a work culture that has been recognized as a Top Workplace thirteen times by the Milwaukee Journal Sentinel.

As a mutual company, North Shore Bank isn't publicly-owned, which means when we come to work every morning, our sole focus is on providing high-touch service to our customers and employees, and supporting our local communities. Are you looking for a company that places long-term growth ahead of short-term profits? Where you can put your customers first and think creatively to solve challenges? Where respect, integrity and being true to your word are valued and rewarded? This is the place.

SUMMARY: The Lending Quality Control Specialist is responsible for ensuring accuracy and completeness of residential and consumer loan files; reviews files prior to the loan closing and ensures accuracy of HMDA Loan/Application Register for loan files; and accurately boards residential loans to the system.

ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank's Position Descriptions are intended to describe only the major functions of the job. You may be expected to perform other duties specified by your manager. Everyone is expected to contribute whatever efforts necessary to operate efficiently and effectively to insure the success of the Bank.

Performs pre-closing file review of residential loans which includes, but is not limited to: review of loan documents to terms of the loan approval; review of the Closing Disclosure; completing a document inventory; and identifying any corrections needed and delivering file to the Loan Processor for correction.

Performs pre-closing review for consumer loan processing department.

Performs review of re-disclosures for residential loans for accuracy and completeness, including a review of rate information; loan amount; and correct dates.

Boards all residential loans to the Fiserv system and performs a review of the data for accuracy and completeness; balances all corresponding general ledger accounts.

Compiles requested loan information for Freddie Mac and PMI company loan audits.

Follows up on post closing documents such as recorded mortgages and final title policies as well as other various documents requested from borrowers, closing agents, and other vendors (insurance agents, PMI companies appraisers, etc), for all service retained loans.

Reviews HMDA Loan/Application Register for accuracy and completeness for all adverse residential loan files which includes but not limited to; review of application date; rate lock date; action type and date; and denial reason if applicable.

Performs post-closing file review of residential loans as per outlined procedures. This includes HMDA LAR review.

Performs post-closing review of commercial loan files.

SUPERVISORY RESPONSIBILITIES: None

EDUCATION AND/OR EXPERIENCE

A high school diploma or equivalent is required; additional education beyond a high school diploma, such as an associate's degree or related technical training from an accredited two-year school program is preferred. Requires at least three years of experience in residential loan processing, closing, post closing, and/or servicing.

OTHER QUALIFICATIONS:

Requires proficient experience with Word/Excel and residential and consumer loan origination software; the ability to understand and calculate basic mathematical figures; as well as, the ability to read and understand instructions in written and verbal form. Also requires effective organization skills to handle multiple priorities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel objects or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and kneel or crouch. The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.