Medical Transport Dispatcher and Router

Job Description Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes. We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia. Responsibilities of the role include: Creating routes and dispatching drivers efficiently and maximizing multiloading Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips Acting as the main point of contact for drivers and clients Planning the next day's trips in advance by organizing a daily trip manifest Creating routes and dispatching drivers while maximizing efficiency and multiloading Assisting and delegating office responsibilities with the team Cross-trans and perform other duties as assigned Qualifications: Previous experience dispatching, with logistics mindset Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off) Strong digital, phone, and written communication skills (answer 100+ calls a day) Intimate knowledge of the Richmond metro area (zip codes, streets, regions) Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload Hours: 5:00am to 7pm (5am-12pm & 12pm to 7pm alternating shifts) Monday to Friday Work until final trip is dispatched Potential to work weekends Job Type Full-time Pay $20/hr Work Location In person #J-18808-Ljbffr