Dog Groomer

Job Description

Job Description

Passion for working with DOGS!! Seeking both full and part time groomers to join Central Bark Poughkeepsie. The ideal candidate(s) will be responsible for the grooming of daycare/boarding dogs as well as outside clientele. Approximately 80% of your time will be standing on your feet bathing, brushing, drying, clipping and generally grooming dogs. 10% will be scheduling and booking groom appointments, communicating with owners, receiving and releasing dogs. 10% is spent on general daily cleaning of the grooming room. Sign-on BONUS is available for those who have an established book of business.

Essential Duties and Responsibilities:
• Discussing grooming requests with customers.
• Scheduling grooms and checking out for services through the CRM software.
• Receiving and releasing dogs to and from owners.
• Bathing, trimming nails, cleaning ears, brushing teeth, blow drying, brushing coats, clipping, shaving, and expressing anal glands SAFELY and using positive reinforcement and fear free methods ONLY.
• Ability to lift a 50 lb dog.
• Maintaining grooming records and establishing a relationship with customers.
• Promoting grooming services at Central Bark Poughkeepsie, book out future appointments and cross sell boarding/daycare services.
• Maintain a clean and safe groom room, disinfect and sanitize grooming tools and equipment, adhere to Central Bark’s hygiene and sanitation policies.
• Take grooming pics before and after for our social media platforms.
• Attend community events representing and promoting Central Bark Danbury

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule & Environment:
• Shifts will include weekday's and Saturday’s
• Work is performed indoors, requiring physical stamina and endurance, will be wet and noisy.
• Frequent bending, lifting, walking, and handling of dogs of all sizes, temperaments and breed.

Core Competencies:
• Win-Win Mentality – Works toward solutions that benefit both the dogs and the team.
• Accountability & Ownership – Takes full responsibility for assigned duties and follows through on commitments.
• Collaboration & Teamwork – Works effectively with co-workers and communicates respectfully.
• Emotional Intelligence – Recognizes and responds to the needs and behaviors of dogs and people.
• Problem-Solving & Quick Thinking – Makes informed decisions when handling unexpected situations. Ability to administer first aid immediately.
• Reliability & Dependability – Arrives on time, follows schedules, and completes tasks without supervision.
• Customer Service – Provides friendly and professional service to dog owners.
• Comfort with Cleaning & Physical Tasks – Willingness to handle waste, clean up messes, and maintain hygiene standards.
• Language Skills – Ability to read dog information including names, health history, and grooming instructions. Be able to communicate dog issues with management either via written or oral communication. Be able to maintain a clear record of grooms performed.
• Computer Skills – A basic understanding of Microsoft Office applications, social media, and willingness to learn the CRM software “MoeGo”.
• Reasoning Ability – Ability to define problems, analyze emergencies and think on your feet. Ability to read and understand dog behavior and body language to determine if a dog is under too much stress in a situation. Ability to deal rationally and compassionately with irrational or dissatisfied customers.
• MUST have fun!!

Education/Experience:

Full service Grooming experience is required! It may be a formal grooming degree or minimum 3 to 5 yrs working experience in a professional setting. Canine CPR/First Aid certified a plus.

Compensation:

A full time groomer could earn 70,000 - $100,000+

50% commission of the total billed service. You keep 100% of your tips! At one year, you receive a tool allowance to purchase/maintain preferred equipment. Discounted employee rate for enrichment daycare/boarding of your personal dog. Accrued PTO.

Employee discounts and additional benefits based on role and employment status. This job description outlines the general nature and key responsibilities of the dog groomer. Duties and responsibilities may change as needed to support the needs of the facility. Central Bark is an equal opportunity employer.

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