Operations Manager

Join Lunds & Byerlys as a Full Time TOKEN FOR POSITION TITLE and take the next exciting step in your career! The competitive salary range of RANGE per year reflects our desire to attract top talent who exemplify our core values of integrity, teamwork, and innovation.

Our Commitment to You

Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2025.


This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness.

The location of this position is to be determined.

Lunds & Byerlys is currently hiring for a vibrant and outgoing Full-Time Operations Manager to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive salary of $68,000-$94,000/year.

We operate 7 days/week and are open from 6:00am-10:00pmFor this position the employee would be scheduled a range of shifts between 6:00am-7:00pm.

JOB SUMMARY

This position is responsible for maintaining a positive work environment for employees and a positive shopping environment for customers through planning, coordination and training of store employees. Other responsibilities include, communication, recruiting, processing employment changes, time and attendance reporting, bookkeeping, payroll processes and onboarding. In addition, this position will perform a variety of management functions with responsibility for day-to-day store operations and processes involving all departments and supporting the general manager in all facets of the business operation.


ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet and provide assistance to customers. Model the Lund Food Holdings customer service standards at all times and ensure that the team members are doing the same
• Coach, mentor, motivate and lead direct reports to accomplish goals of the location plan and personal goals for each team member
• Hire, train and develop team members, including performance management and general supervision of team
• Review financial performance reports and analyze and interpret data to efficiently plan resources, including labor
• Prepare a variety of reports including, but not limited to, front-end performance measurements customer feedback, and other reports as necessary. Audit and maintain records to ensure integrity and accurate report information
• Delegate and communicate with all store team members about new programs, procedures, policies, upcoming events and initiatives
• Identify issues and determine solutions to continually enhance work environment as well as store operations
• Create a positive work environment for potential and current employees
• Ensure all location team members enjoy an engaging hiring, onboarding and training experience. This includes regular check ins to ensure hiring managers are monitoring performance and general new hire needs
• Audit and maintain records to ensure integrity and accurate report information
• Audit over/shorts and research to identify problems. Initiate discussion with employee, general manager and/or asset protection when necessary to address concerns and resolve issues
• Monitor and resolve issues including reconciling cash drawers
• Execute back-office processes and maintain conditions
• Ensure proper processing of all new employee and current employees' time records; new hire paperwork completion, personnel files and any government required forms
• Monitor and track all employee time records to ensure proper reporting, which includes attendance for each department in accordance with the attendance policy (this includes leave tracking, reporting, occurrences, exceptions, etc.)
• Manage leave of absence (LOA) and ADA request process including tracking deadlines and communications. Partner with EXBP to determine accommodation and LOA responses as well as actions resulting from non-compliance
• Accurately process and report payroll for all departments (this includes PTO/vacation and holiday hours)
• Ensure maintenance of office equipment through proper use, cleaning and repairs to maximize life expectancy and minimize cost of operation
• Monitor the interior and exterior store appearance and conditions to ensure high standards of cleanliness, efficiency and productivity
• Monitor department to ensure food safety requirements are adhered to including hand washing, food storage and employee health and taking action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety and security programs, guidelines and regulations

MINIMUM QUALIFICATIONS

1. Education
   1. Undergraduate degree in business or equivalent experience
2. Experience
   1. Three or more years' experience with human resources, payroll, scheduling and all aspects of bookkeeping
   2. Prior team leadership experience
3. Other required Knowledge, Skills, and Abilities:
   1. A service-oriented individual with a high energy, positive and friendly demeanor
   2. Ability to respond to continually changing priorities and coordinate multiple projects
   3. Excellent customer service, interpersonal, communication and problem solving skills
   4. Ability to provide motivation and leadership
   5. Ability to work closely with internal and external customers
   6. Strong delegation skills
   7. Strong supervisory, administrative and employee relations skills
   8. Knowledge and aptitude of operating budgets and concepts
   9. Sound judgment, decision making and problem solving skills
   10. Sound understanding of retail operations
   11. Strong computer skills (Outlook, Excel, Word)
   12. Strong math skills and attention to detail

OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE

Equipment Used

• Office Equipment (this may include computer, adding machine, phone, scanner, copier and fax machine)
• Point of Sale System

Compensation Disclaimer

The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also considers internal equity when making job offers. Hiring at the maximum of the range is not typical.

About Lunds & Byerlys

Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service . Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.

Get started with our team!

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!