Omni Fraud Analyst - Asset Protection
Jobtailor
Requirements Bachelor’s degree or equivalent experience, preferred. In depth knowledge of fraud management applications, a plus. Knowledge of fraud risks associated with credit and debit cards, preferred. Excellent problem solving analytical and investigative skills, detail-oriented, independent thinking, and organizational skills. Strong verbal and written communication skills. 2 plus years of fraud prevention experience in the Omni retail environment, preferred. Attention to detail is a must. Proficiency with MS Office suite with Excel skills. Ability to work flexible hours. Core Competencies Demonstrates expertise in fraud prevention and analysis, leveraging knowledge of fraud management applications and credit/debit card risks. Capable of conducting detailed investigations and reporting on fraud trends while maintaining a focus on customer experience. Highest-signal resume keywords Fraud Prevention Experience Fraud Management Applications Analytical Skills MS Office Proficiency Communication Skills ATS Optimization Keywords Hard Skills Fraud Analysis Chargeback Review Fraud Detection Strategies Data Analysis Fraud Pattern Identification Soft Skills Problem Solving Attention to Detail Independent Thinking Organizational Skills Industry Keywords Omni Retail Environment Fraud Risks E-Gift Cards Fraud Trends Fraud Rings Tools & Technologies Fraud Prevention Systems Third-Party Tools MS Office Suite Excel Daily review of all orders held in the fraud review que through the fraud prevention systems. Responsible for ensuring the fraud que is cleared before end of day shipping cut-off. Identify, analyze, and communicate fraud patterns to management, and provide recommendations for loss mitigation as needed. Responsible for the monthly chargeback review and analysis of all uncaught fraudulent orders. Stay on top of current fraud trends and tactics. Analyze new fraud patterns and adapt detection strategies to address evolving threats effectively. Must be able to leverage multiple information sources, including websites and third-party tools, to research customer orders in a timely manner. Ensure transactions are valid, created for legitimate business reasons, and do not pose a reputational or financial risk to the company while maintaining a positive customer experience. In depth analysis of current fraud rings found based on fraud names, zip codes, velocity trends, e-gift cards, and emerging trends. Document and report findings from fraud investigations. Prepare detailed reports on fraud trends, incidents, and the effectiveness of implemented fraud prevention measures. Ad hoc scope analysis as needed #J-18808-Ljbffr Jobtailor
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Jobtailor
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Employee Benefits Corporation
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