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Security Systems Engineer

$85k - $125k
Full-time

MOSS

Salary: $85,000 - 125,000 per year Requirements:

  • We look for 5+ years of experience installing and supporting enterprise physical security systems.
  • We require hands-on experience with enterprise access control and video management platforms.
  • We need strong troubleshooting ability across hardware, software, networking, and operating systems.
  • We value excellent customer service and clear communication skills.
  • We seek someone who is self-directed and able to manage multiple priorities independently.
  • We require a valid drivers license and the ability to travel throughout Indiana.
  • Preferred experience includes technologies such as Genetec, LenelS2, C•CURE 9000, Milestone, Avigilon, AXIS Communications, Hanwha Vision, Bosch, i-PRO, Microsoft Windows Server, SQL Server, networking (CCNA or equivalent), and VMware or Hyper-V.
  • Manufacturer and industry certifications are highly valued, though not mandatory.
Responsibilities:
  • We serve as the primary onsite technical contact for a major enterprise customer in downtown Indianapolis for approximately 24 hours each week.
  • We build strong working relationships with customer stakeholders while representing our company professionally.
  • We install, configure, troubleshoot, repair, and maintain enterprise physical security systems.
  • We support access control, video surveillance, intercom, intrusion detection, and other low-voltage technologies.
  • We carry out system upgrades, preventative maintenance, commissioning, and service calls.
  • We diagnose hardware, software, network, and server-related issues with minimal supervision.
  • We support Windows servers, networking equipment, SQL databases, and security system infrastructure.
  • We coordinate with project managers, programmers, engineers, and field technicians to ensure successful project delivery.
  • We document service work, system modifications, and customer communications.
  • We participate in an after-hours on-call rotation to provide emergency support when needed.
  • We travel throughout Indiana to support installations and service projects.
  • We continuously strengthen our technical expertise through training and manufacturer certifications.
Technologies:
  • Hardware
  • Hyper-V
  • Support
  • Network
  • SQL
  • Security
  • VMware
  • Windows

More:

We are MOSS, a fast-growing, family-owned technology integrator headquartered in Grand Rapids, Michigan, serving customers across Michigan, Indiana, and Ohio. We specialize in physical security, networking, audiovisual, structured cabling, managed IT services, and life safety solutions, with a mission to give customers one trusted partner for all of their technology needs. In this hybrid role based in Indianapolis, IN, you will support a major enterprise customer onsite and work closely with our engineering and project teams across Indiana. We offer competitive pay, comprehensive health, dental, vision, and retirement benefits, a company vehicle if applicable, tools and technology, ongoing certification and professional development, access to industry-leading technologies, and a collaborative, family-oriented culture with room for long-term growth. We are an Equal Opportunity Employer committed to an inclusive workplace.

last updated 33 week of 2026

Vacancy posted 9 days ago
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