Luxury Fashion & Timepiece Manager - Jared Jewelers - University Town Center

LUXURY FASHION AND TIMEPIECE MANAGER

Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Basic Function The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. The manager will oversee fashion and timepiece sales performance, manage product launch executions, implement product education provided by Signet, and develop training plans to improve store performance. Minimum Requirements Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and passing score on the Minimum Training Requirements Quiz. Responsibilities Serve guests and promote store and personal sales (40% time allocated). Consistently attains sales and performance standards, special event and store promotion results. Promotes an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority. Provides an exceptional guest experience by following the guest’s agenda and providing proper follow‑up using the Clienteling system. Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest. Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively trains all team members (50% time allocated). Oversees implementation and administration of merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also building product knowledge across all store categories. Becomes the Subject Matter Expert and trains staff on features, benefits, quality, value, warranties, services and procedures for each brand and collection. Acts as a vendor partner contact, completes vendor trainings, eLearning, and incentive submissions, reviews weekly reporting, evaluates opportunities, and coordinates training plans with management to improve merchandise sales, performance standards and guest experience. Collaborates and assists with the Management Team (10% time allocated). Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, and counseling. Communicates all relevant information about team members, responds to guest complaints promptly, and assists with management responsibilities in their absence. Acts in a manner that aligns with Signet’s Core Values and respects guests and team members. Consistent, regular scheduled attendance is an essential function of this job. Strictly adheres to all company policies and procedures, including Loss Prevention, Sales and Credit policies, maintaining a high level of security awareness. Performs other duties as assigned. Required Skills and Abilities Lead by example by attaining required daily performance standards, special event goals, and executing store promotions. Positive, enthusiastic, team‑spirited work style, exhibiting Signet’s Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members and conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Plan, organize, follow‑up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Accept responsibility, make decisions, delegate, and follow‑up as appropriate. Reliable and dependable. Operate all sales‑related equipment. Physical Demands Must possess the ability to stand for long periods, reach with hands and arms, move among and between display cases, handle and feel merchandise, sit, stoop, kneel, crouch, lift and move up to 10 pounds, and see well enough to discern differences in quality of merchandise. Work Schedule As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during Special Events and key selling times of the year. Equal Employment Opportunity Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. #J-18808-Ljbffr Signet Jewelers