Restaurant Marketing & Floor Manager

Job Description

Job Description

Major Roles:

1. LMA

2. Systems in Place

3. Sales Goals Met

4. Community Outreach

5. Marketing ROI Goals Met

6. Sales Training Content

Sales Technology

Purpose:

Our purpose is to bring individuals together through the power of hospitality and shared experiences, while being the communities #1 Food and Beverage Partner.

We take great pride in our Core Values and we are looking for likeminded people to join our team!! If you exhibit the following traits, we want you!!

• Committed to Excellence
• GRIT
• Resilience
• Open & Honest
• United By Care

Capacity Requirements:

Mental Capacity: Skills, learned abilities, training, experience and knowledge.

· Word, Excel, Outlook, R365 and Point-of-Sale System proficiency.

· Must be certified in Food Safety.

· Must comprehend the P&L budgeting process and accurately analyze data to determine Sales Growth Opportunities

· Ability to maintain high standards for restaurant cleanliness, sanitation and food & beverage quality.

· Ability to write and deliver accurate and specific behavioral feedback to directs through nightly note taking by using “People Analyzer”

· Ability to oversee training and develop Certified Trainers in their areas of influence.

· Works with General Manager to deliver cascading messages.

· Works with Integrator & Vendors to implement special projects

· Seeks out and responds positively to guest feedback, always searching for ways to provide better quality food, beverage and service.

· Has a belief in the company’s VTO and a desire to achieve it.

· Ability to conduct weekly Level 10 meetings

· Ability to perform daily, weekly and monthly checklists.

· Accomplishes assigned rocks by using the Getting What You Want tool.

· Event Planning: Ability to present an event idea, work towards approval and execute

· Social Media Competency

· Ability to perform strategic Sales Planning, Sales Strategy Execution, Relationship Management

· Overall Revenue Management

Emotional Capacity: How you relate to others

· Working independently while contributing to the culture of accountability.

· Provide exceptional service and response time to both internal and external guests.

· Demonstrate consistency through words and actions – Seeks out, accepts and integrates constructive feedback and maintains control during difficult situations.

· Be open and honest in your communication, while adapting your approach to resonate effectively with diverse audiences.

· Be adaptable, flexible and ready to pivot.

Physical Capacity: Stamina, physical demands, energy and tenacity.

· Ability to work up to 14 hour shifts, up to 5 days per week.

· Ability to lift up to 50 pounds.

· Ability to work in a standing position for extended periods of time.

· Ability to reach, bend and stoop frequently.

· Ability to fill in where needed to assist all team members to ensure guest service standards and efficient operations.

· Attend P&L review meetings each quarter with the General Manager to execute sales plans and maintain compliance to financial objectives.

· Attend all EOS events as scheduled.

Time Capacity: Available time + self-discipline to use time effectively.

· Ability to complete rocks and other to-dos in a timely manner.

· Maximize efficiency to complete workload in a timely fashion.

· Open availability to work nights and weekends.

· Minimum: 5 days & 40 hours per week.

Our purpose is to bring individuals together through the power of hospitality and shared experiences, while being the communities #1 Food and Beverage Partner.

Company Description

Our purpose is to bring individuals together through the power of hospitality and shared experiences, while being the communities #1 Food and Beverage Partner.