Lead Medical Support Assistant
US Department of Veterans Affairs
Lead Medical Support Assistant
The incumbent serves as a Lead Medical Support Assistant for the Radiology/Nuclear Medicine Service. The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at this level include, but are not limited to:
- Assuring coverage of all areas of responsibility.
- Conducting ongoing reviews to ensure quality of work.
- Ensuring accurate and timely scheduling of appointments.
- Providing guidance to staff members to include changes in policies and procedures.
- Distributing and balancing workload.
- Creating and maintaining employee work schedules.
- Orienting and providing on-the-job training for new and current employees.
- Ensuring all training requirements are met.
- Organizing the work structure of assigned areas.
- Acting as liaison between MSA and staff in order to resolve day to day conflicts.
Work Schedule: 0730-1600 Monday-Friday
Compressed/Flexible: Not Available
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 94455-0
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
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