Sales Support Specialist

Job Description

Job Description

Keep orders moving. Build strong relationships. Make an impact on the customer experience.

Are you organized, proactive, and energized by helping customers? CORE Transformers is seeking a Sales Support Specialist to connect customer needs with the people, products, and processes that deliver results.

In this role, you’ll partner with Sales, Production, and Administration to support orders from quote through shipment. You’ll build relationships, coordinate details, and help customers stay informed throughout the process. If you enjoy solving problems and keeping multiple priorities on track, this is an opportunity to make a visible contribution to a growing company.

This position is based out of our Seneca, SC office. 

About Us

CORE Transformers is a leader in electrical power transformers serving commercial & industrial markets. Decades of industry knowledge and a world-class team have enabled us to provide top-tier products & services to our customers. As we expand our operations, we are committed to assembling an amazing team to support our ambitious goals.

If you enjoy taking ownership, solving problems, and turning complex requirements into successful deliveries, this is an opportunity to make a direct impact.

What You’ll Do

• Support the customer experience: Understand customer needs, communicate clearly, and help identify solutions using CORE’s capabilities.
• Keep orders on track: Create quotes, accurately enter sales and purchase orders, and follow progress through production and shipping.
• Coordinate logistics: Manage inbound and outbound shipping needs, working with vendors, logistics providers, and internal teams.
• Build strong relationships: Provide responsive, professional support to customers and colleagues.
• Solve problems: Address issues, adapt to changing priorities, and collaborate to keep work moving.
• Expand your knowledge: Learn about transformers, CORE’s capabilities, and the competitive landscape while developing your negotiation skills.

What You’ll Bring

• Strong organizational skills and attention to detail.
• Clear, effective written and verbal communication.
• A customer service mindset and a collaborative approach.
• The ability to prioritize deadlines and manage multiple tasks.
• Resourcefulness, adaptability, and practical problem-solving skills.
• Solid computer skills and the ability to learn new systems.
• Associate's degree preferred.

What You'll Receive in Benefits:

• Quarterly bonus eligibility.
• Medical, dental, vision, paid short & long-term disability, paid life insurance.
• 401(k) with company match
• PTO & paid holidays

Why CORE?

Join a growing company focused on exceptional customer experiences. You’ll work across departments, build valuable industry knowledge, and see the direct impact of your work on customers and daily operations.

Bring your initiative, follow-through, and commitment to service to CORE Transformers.