Regional Leader - Pharmacy

Kansas City, Missouri, United States of America At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Minimal book of business responsibility. Overall responsibility for unit performance including growth and persistency. Provide direct client support and services as appropriate for complex and/or high-profile clients. Develop rapport and enhance the “team” approach and service delivery to all existing accounts and prospective accounts. Develop team for consistent and high value deliverables. Allocate resources/assign cases and prospect projects within the unit. Primary role in ensuring continued training, development and primary resource for team members. Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team. Assist Producer or Chief Growth Officer in sales opportunities to prospective clients. Determine when Producer or Consulting Services Director involvement is necessary in problem resolution. Oversees full region book of business to ensure overall client strategy is developed and achieved. Assist in peer review for unit’s client deliverables. Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors. Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions. Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed. Attendance at internal meetings/educational programs. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED Minimum of Bachelor’s Degree in business related field. Minimum 15 to 20 years’ experience in the industry, specifically experience in PBMs or health plans. Minimum 7 to 10 years Management experience preferred. A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, self-funded employer). Proven experience in developing and executing strategic plans that align with organizational goals and drive long-term growth. Excellent organization, communication and negotiation skills. A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance. Excellent computer skills, including word processing and spreadsheet expertise. Complete working knowledge of differing financial arrangements and products available to clients. Must be knowledgeable on compliance requirements and federal/state legislation. Must be available for travel and willing to accept responsibility for client/vendor entertainment. Doctor of Pharmacy degree preferred but not required. Legal right to work in the United States. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. #J-18808-Ljbffr