TMS & Mental Health Care Coordinator

The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care—from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up. Essential Job Functions: Responsible for initial patient consultations. The consultant needs to evaluate the patient and concisely document findings. Serve as liaison between care providers and patients. Build trust and rapport with individuals in order to improve patient care. Communicate the benefits of treatment to the patient. Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and health care partners. Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client. Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us. Successful completion of TMS Certification (training and certification provided during the initial period of employment). Treating patients with our TMS system who are suffering from mental illness. Knowledge, Education, & Experience: Associates or Bachelor’s degree preferred Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred. Excellent customer service skills 2 years minimum. Mental health experience preferred. Employment Status: Full Time Work Location: On Site - Austin, TX Compensation: Pay Range: $21 - $26 per hour Reference Number: 8656 City, State: Austin, TX Employment Type: Full-Time Pay Range: $21.00 - $26.00 Shift Hours & Dates: 7:45 - 5:00 Monday through Friday Virtual: No Check Out the Discovery Benefits & Perks We value our employees, which is why we provide ways to help their personal needs and professional growth Change Lives with a Rewarding Career in Healthcare #J-18808-Ljbffr