San Mateo County | Home Care Aide/Caregiver (HCA/CG)

Job Description

Job Description

DEPARTMENT: Operations
EMPLOYMENT TYPE: Full-Time/Part-Time

ABOUT US

Care Indeed delivers high-quality in-home senior care throughout the San Francisco Bay Area. Founded in 2010 by two care professionals, we have grown to over 700 employees dedicated to compassionate, reliable, and innovative care.

For over 15 years, Care Indeed has supported seniors and families with personalized in-home care, memory care, skilled nursing, and 24/7 services that promote independence, dignity, and quality of life. We have served more than 5,000 clients, completed over 10,000 care shifts, and partnered with 100+ healthcare facilities across the region, demonstrating our community impact.

Our caregivers and clinical staff deliver exceptional care daily, supporting each other within a culture of compassion, accountability, respect, and excellence.

We’re proud to be recognized as:

• One of Fortune’s Best Workplaces in Aging Services

• A San Francisco Chronicle Top Workplace

• A Best of Home Care – Employer of Choice and Leader in Experience

POSITION OVERVIEW

The Home Care Aide I (HCA I) at Care Indeed provides non-medical companionship and personal support to clients in their homes. This role centers on assisting with activities of daily living, including supervision, feeding, dressing, mobility support, light hygiene assistance, and maintaining a safe and comfortable environment. HCAs help clients who experience physical limitations, cognitive changes, or need guidance with daily routines remain supported and engaged in the place they call home.

This entry-level role offers hands-on caregiving experience and a pathway for growth within Care Indeed. Training and supervised hours may support advancement to Home Care Aide II or III and may contribute toward eligibility for CNA or other healthcare certifications in alignment with California requirements.

KEY RESPONSIBILITIES

• Provide non-medical companionship and supervision to support client engagement, safety, and daily structure.

• Assist with activities of daily living, including dressing, grooming, bathing support, toileting assistance, feeding, and mobility.

• Support safe transfers, ambulation, and positioning to promote comfort and prevent injury.

• Assist with light household tasks tied to client well-being, including meal preparation, bed linen changes, and maintaining a clean, organized environment.

• Encourage participation in routine activities, social interaction, and meaningful engagement based on client interests.

• Support prescribed exercises and wellness routines as directed by supervising clinical staff.

• Monitor and report changes in client condition, mood, mobility, or behavior to the care team in a timely manner.

• Follow established care plans and agency policies related to safety, confidentiality, infection control, and documentation.

• Participate in team communication and case discussions to ensure coordinated, client-centered care.

• Maintain professional conduct, reliability, and a compassionate presence in every client interaction.

QUALIFICATIONS & PHYSICAL REQUIREMENTS

Qualifications 

• High school diploma or equivalent

• Registered as a Home Care Aide (HCA) with the California Department of Social Services (CDSS), or eligible and willing to obtain registration prior to assignment

• Successful completion of required state and federal background clearance

• Ability to follow a written care plan and communicate clearly with clients, families, and the care team

• Professional reliability, compassion, and the ability to maintain client confidentiality

Preferred Qualifications

• Prior caregiving, home care, senior care, or healthcare support experience

• Current CPR/AED and First Aid certification

• Bilingual fluency aligned with client community needs

• Interest in advancing toward HHA, CNA, or other healthcare positions

Physical Requirements

• Ability to stand, walk, bend, kneel, reach, push, pull, and assist with client mobility; lift up to 35 pounds; and assist with transfers of clients up to 250 pounds using appropriate equipment or team assistance.

• Ability to assist with mobility and transfers using equipment such as gait belts, slide boards, mechanical lifts (e.g., Hoyer lifts), wheelchairs, and other transfer devices, in accordance with safety guidelines and the service plan.

• Sufficient vision and hearing (with correction if needed) to safely perform client care.

• Ability to safely perform personal care, basic housekeeping, and meal preparation tasks.

LICENSURE/CERTIFICATION MAINTENANCE 

Required licensure/certification/registration must be maintained throughout employment. Proof of current, valid credentials must be provided upon request.

WORK ENVIRONMENT & CARE SETTINGS

Care is provided in diverse settings, including private homes, assisted or independent living communities, skilled nursing facilities, and hospitals, and involves close, direct interaction with clients. This role may include exposure to blood, body fluids, or other potentially infectious materials. It may require responding appropriately to urgent or emergencies in accordance with training and agency protocols. Some assignments may require local travel.

WORK SCHEDULE

Work schedules vary based on client needs and may include short or extended shifts, as well as day, evening, weekend, or holiday assignments.