Sr. Administrative Manager (Emergency Medicine)

The Senior Administrative Manager will provide administrative, operational, and financial coordination support for Emergency Medicine physician and Advanced Practice Provider (APP) teams at Sibley Memorial Hospital and Howard County Medical Center Emergency Departments. Responsibilities The Sr. Administrative Manager is responsible for overall administrative, financial, and operational management of a large and complex department with multiple sites and service lines, typically with an operating budget between $10 million and $19 million and 50 or more employees. The role provides strategic direction and day‑to‑day oversight of administrative and financial matters, focusing on finance; human resources; academic, research or clinical operations; compliance; and infrastructure matters. Financial Management Provide oversight for the development, preparation, monitoring, projections, and reconciliation of budgets (clinical revenue, general funds, research, gift, discretionary account, etc.). Ensure the accuracy of monthly account statements. Oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions. Oversee the procurement process for all assigned accounts. Oversee the maintenance of accurate records and preparation of documents and timely response to audit requests. Advise leadership on resource needs and financial risks. Develop, update, and amend departmental financial processes and policies. In partnership with the department leadership develop annual operating budget(s) and five‑year plans. Provide detailed analysis, evaluation, and projections to support strategic plans. Develop and maintain various finance management systems. Design and produce various monthly, quarterly, and annual reports used for strategic planning. Administration Oversee the planning, production, and execution of key events and other activities. Mentor staff and provide support for training. Monitor staff workloads, prioritize work efforts, and advocate for additional resources as necessary. Responsible for the coordination, implementation, and completion of various strategic initiatives. Supervise performance of direct and indirect professional/support staff, conduct performance reviews, and salary administration. Develop administrative policies and procedures needed to ensure smooth operations. Manage space and facilities issues. Human Resources Work with departmental Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover. Work with appropriate HR resources to determine and implement solutions that address non‑routine HR problems promptly. Support faculty and staff supervisors in human resources administration help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning. Ensure that all human resources activities are carried out consistent with university personnel policies (e.g., goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding). Operations and Program Management Responsible for oversight of clinical, academic or research operations and programs. Other duties as assigned. Additional Responsibilities Lead physician and APP scheduling and coverage operations, including call schedules, PTO management, surge planning, and real‑time coverage coordination. Maintain workforce plans aligned with clinical demand, monitor staffing patterns, and ensure timely communication of schedule changes to support safe and reliable patient care. Oversee end‑to‑end provider onboarding, offboarding, contract renewals, credentialing follow‑up, and system access in partnership with HR, Medical Staff Office, and hospital stakeholders. Provide executive administrative support to Medical Directors, including meeting coordination, action tracking, performance review workflows, and maintenance of provider records and core documentation. Partner with finance leadership to support budgeting, forecasting, and operational financial coordination. Manage provider compensation inputs, clinical commitment tracking, discretionary spending (e.g., CME), loan repayment program administration, payroll reconciliation, and compliance with departmental agreements and policies. Develop and maintain operational and financial dashboards, productivity and incentive scorecards, and key performance indicators. Monitor provider performance, schedule adherence, documentation completion, and patient experience metrics; identify trends and elevate risks or opportunities with actionable recommendations. Coordinate cross‑functional initiatives with clinical, nursing, IT, and operational leaders to support throughput, surge readiness, and operational effectiveness. Ensure administrative policies and procedures are current, support billing and documentation compliance, manage provider inquiries and risk‑related workflows, and drive consistent, high‑quality administrative service delivery. Routine on‑site presence at both hospital locations is expected, with flexibility to work from home when operationally appropriate. Minimum Qualifications Bachelor's degree in finance, accounting, business or related field. Five years of progressively responsible professional‑level administrative or financial experience related to monetary or non‑monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment. Supervisory experience. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/ graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Budgeting – Advanced Financial Administration – Advanced Financial Documentation and Reporting – Advanced Financial Policy – Advanced Human Resources Management – Advanced Operational Oversight – Advanced Oral and Written Communications – Advanced Regulatory Compliance – Advanced Job Information Classified Title: Sr. Administrative Manager Job Posting Title (Working Title): Sr. Administrative Manager (Emergency Medicine) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 annually (targeted $80,000; commensurate with experience) Schedule: Monday - Friday 8:00 a.m. – 4:30 p.m. FLSA Status: Exempt Location: Hybrid – Johns Hopkins at Howard County Hospital Department: SOM Emergency Medicine General Administration Personnel area: School of Medicine The successful candidate(s) for this position will be subject to a pre‑employment background check. During the influenza ("flu") season, as a condition of employment, employees who provide ongoing services to patients or work in patient care or clinical care areas are required to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment. The pre‑employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella, Rubeola, Mumps, Varicella, Hepatitis B, and documentation of Tdap vaccination. Documentation of having two MMR vaccines, two Varicella vaccines, or antibody status may also be required. Blood tests for immunities are ordinarily included in the pre‑employment physical exam except for employees who provide results from private health care providers. Vaccinations for these diseases will be given at no cost in the Occupational Health office. 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