Internet Sales & Customer Experience Representative (Sales BDC)

Job Description

Job Description

Internet Sales & Customer Experience Representative (Sales BDC)

Ardmore Toyota | Ardmore, PA
Full-Time

Earn $45,000–$65,000+ Per Year

Competitive Hourly Base Pay + Uncapped Monthly Performance Bonuses

Do you love helping people? Ardmore Toyota is looking for two full-time Customer Service Representatives to join our team. Our environment is high energy and each day is a little different, making this position perfect for those coming from hospitality, retail, or recent graduates entering the workforce.

What We Offer

• Competitive pay: $19.00 to $20.00 per hour base + monthly performance incentives
• Comprehensive 8 week training program to ensure you will have the tools to succeed.
• Work-Life Balance: A consistent 5-day workweek schedule
• Growth: Real opportunities for advancement within our organization
• Culture: A supportive, fast-paced team atmosphere where your contributions are valued.

Key Responsibilities

• Digital Communication: Engage with guests via professional email and text to provide quick, helpful answers.
• Visual Storytelling: Create personalized videos of our new and used inventory to share with interested customers.
• Engagement: Use inbound and outbound calls to assist clients in their vehicle search.
• Hospitality: Help provide a "world-class" service experience to our guests

Qualifications

No automotive experience required! You provide the attitude and personality and we will help you with the rest.

Experience in hospitality, restaurants, or other retail is a plus.

Comfortable with technology and speaking with guests over the phone/video

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it!

We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission.  We have efficient processes and executions that create a stress-free experience every time.

Why Us:

We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.

It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

Why You:

You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.