Product Support Coordinator/Water Spider

Product Support Coordinator/Water Spider

With general supervision, responsible for coordinating the timely movement and processing of parts on assigned programs or areas in order to meet customer delivery schedules.

Responsibilities may include some or all of the following:

• Work in conjunction with supply chain for new parts procurement and/or processed parts requirements on a daily basis for parts shortages and, on request, participate in long range planning meetings. Also, satisfy requirements for aircraft on ground (A.O.G.) maintenance agreements and expedited jobs.
• Following traveler/route instructions, move parts between functions or teams using a forklift or other moving devices. Package or repackage parts to prevent damage during movement or handling. Request and stage tooling required to support team schedules.
• Coordinate work in the area to meet schedules and effectively utilize resources.
• Communicate and coordinate with appropriate support groups to initiate corrective action for work orders on hold.
• As a liaison, resolve and communicate scheduling conflicts between the shop and the business teams.
• Coordinate with other functional groups to develop and implement daily work schedules.
• Participate in team meetings to develop and implement plans to meet team goals such as schedules, quality, cost, etc.
• Update information for special scheduling needs or projects.
• Define component shortages required to support the assembly build schedule. Track work order and purchase order status to ensure customer requirements are achieved.
• Develop and maintain recovery schedules (ESDS) to support customer requirements.
• Audit material storage areas to support inventory location and count accuracy.
• Monitor and coordinate the packaging of parts to prevent damage.
• Train and assist less experienced employees.
• Observe all safety rules and regulations and maintain work area in a neat and orderly condition.
• Perform other related responsibilities.

Seeking candidates pursuing college degree. Two years of dispatching, shop scheduling or production planning experience in a computerized manufacturing system environment or demonstrated ability to perform described responsibilities. Knowledge of material requirements planning, capacity planning and shop floor control required. Knowledge of AMAPS preferred. General understanding of manufacturing routing, travelers and blueprints. May be required to lift up to 50 lbs. Must demonstrate effective verbal, written and interpersonal communication skills. Ability to work effectively with others and be a participative team player.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.