General Manager

General Manager

The General Manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible for the ins and outs of running a successful Campero restaurant.

Responsibilities

1. Establish objectives and goals for operations and supervise daily shift operations
2. Procures the implementation of best practices regarding the operation
3. Models passion for service, establishing an engaging dynamic with customers and employees
4. Attends and resolves problems as they appear in the restaurant operation
5. Involves himself in the operational and technical training of employees
6. Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy
7. Maintains safety and food quality standards
8. Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels
9. Organizes schedules, keeps track of employees' hours and records payroll data
10. Places orders from vendors
11. Manages P&L
12. Ensures all end of day cash outs are correctly completed
13. Coordinates daily front- and back-of-house restaurant operations
14. Controls operational costs and identifies ways for operational efficiency
15. Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant
16. Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils
17. Follows and abides by all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Preferred: Food Handlers Card/ ServSafe Certification
• Ability to work with computers
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Pay Range

USD $60,000.00 - USD $65,000.00 /Yr.