UX Designer

UX DesignerAs one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.The UX Designer is responsible for designing creative, intuitive websites and user experiences that meet the needs of our customers, while ensuring business and marketing objectives, customer goals and brand strategies are satisfied. This role conducts user research, creates wireframes and prototypes, develops user-centered design solutions, and contributes to front-end implementation using HTML and CSS to ensure high-quality, responsive user experiences.Corporate Office located in Indianapolis, IN.Flexible work options: Remote & Hybrid schedules availableQualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.PerksComprehensive benefits package including Medical / RX / Dental / Vision / Life insurance401k Plan with company matchPaid Time Off and Company Paid HolidaysFree employee parkingCasual dress environmentTuition reimbursement planDuties and ResponsibilitiesUser Research & Discovery Conduct and synthesize user research (interviews, usability testing, surveys, analytics)Develop user personas, journey maps, and experience flowsIdentify usability issues and opportunities based on user insights and dataUX Design & Interaction Design Create wireframes, prototypes, and interaction models at varying fidelity levelsDesign end-to-end user experiences for new features and existing workflowsEstablish and refine information architecture and navigation modelsEnsure designs align with accessibility standards (WCAG 2.1+) and inclusive design principlesCollaboration & Delivery Collaborate with product, engineering, and QA teams throughout the design lifecycleTranslate requirements into clear, developer-ready design specificationsParticipate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentationsSupport implementation and validate designs through post-release testingFront-End Development Translate approved UX/UI designs into responsive, accessible front-end experiences using HTML and CSSOptimize layouts and styling for desktop, and mobile devicesTroubleshoot and resolve front-end presentation and usability issues.Qualifications3 + years of professional UX design/development experienceStrong portfolio demonstrating user-centered design thinking and problem solvingProficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)Experience designing responsive web applications and/or mobile experiencesUnderstanding of accessibility standards and inclusive design practicesStrong communication and collaboration skillsWorking knowledge of HTML and CSS for developing responsive user interfacesPreferred SkillsUndergraduate degree in UX Design, Human-Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)Familiar with UX industry standards and trends.Familiarity with usability testing tools and analytics platforms.Experience designing for enterprise, regulated, or data-heavy application.Experience with Visual Studio, VS Code, and Git is a plus.Experience working in Agile/Scrum environments.Experience using Agile project management tools. (e.g. Azure DevOps or Jira)Strong front-end development skills. (HTML/CSS)IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.