In-House Marketing Assistant Manager

Job Summary Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates. Essential Job Responsibilities Direct supervision of In-House Marketing staff: interview, hire, and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution) (45% time) Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management (30% time) Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies) (10% time) Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time) Other duties as assigned (5% time) Minimum Requirements and Qualifications Education: High School Diploma, GED, or equivalent Training requirements: None Knowledge and skills: Excellent verbal and written communication skills; must maintain a high level of professionalism at all times; Ability to effectively coach, counsel and motivate direct reports; Provide exceptional customer service (must communicate in a positive and effective manner when dealing with upset owners); Ability to efficiently multi-task; Ability to negotiate effectively; Working knowledge of marketing databases; Ability to recruit, train and develop employees; Ability to lead by example; Detail-oriented and accurate; Ability to carry out responsibilities in accordance with the organization’s policies and applicable laws; Demonstrated problem solving ability Technical skills: Maintain up-to-date knowledge on all company systems such as Mainframe, Focus and CRS Job experience: Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement. Travel Requirements Minimal How You’ll Be Rewarded Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Compensation Generally starting at $70,304 - $70,304 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Equal Opportunity Employer We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. #J-18808-Ljbffr Travel Leisure Resort Development Inc