Apartment Maintenance Technician

Job Description

Job Description

Maintenance Technician

Location: The Water at Millerville

Keep Our Communities Running. Deliver Service Residents Can Count On.

Stoa Group is seeking a full-time Maintenance Technician to join our team in The Water at Millerville.

Maintenance Technicians are a key part of each community's success. As a Service Technician, you'll work closely with the property management team to provide exceptional service to residents while maintaining the physical integrity of the community. From HVAC and plumbing to appliance repairs, painting, and preventive maintenance, you'll help ensure every apartment home and shared space is operating at its best.

This is an excellent opportunity for someone looking to build a career in multifamily maintenance. Stoa is willing to invest in the right candidate, including supporting future HVAC certification and professional development opportunities.

What You'll Do

Service & Repairs

• Repair and maintain plumbing, electrical, appliance, carpentry, and painting systems throughout the community.
• Diagnose maintenance issues and determine effective solutions.
• Complete service requests accurately, efficiently, and professionally.
• Perform repairs according to company standards and safety requirements.
• Participate in on-the-job training and skill development opportunities as needed.

Resident Service

• Build positive relationships with residents through exceptional customer service.
• Communicate repair timelines and expectations clearly.
• Respond promptly to maintenance requests and resident concerns.
• Follow through on commitments and ensure resident satisfaction.
• Represent Stoa professionally during all resident interactions.

Apartment Turns & Make-Readies

• Monitor apartment vacancies and turnover schedules.
• Prepare apartment homes for new residents through painting, cleaning, repairs, and inspections.
• Coordinate turnover activities to ensure units are move-in ready on schedule.
• Maintain quality standards throughout the make-ready process.

Preventive Maintenance

• Perform routine inspections and preventive maintenance on community systems and equipment.
• Help extend the life of equipment through regular servicing and maintenance.
• Identify potential issues before they become costly repairs.
• Maintain records of maintenance activities and completed work.

Property Appearance & Safety

• Conduct regular walks of the property to inspect for cleanliness, safety concerns, and maintenance needs.
• Help maintain the overall curb appeal of the community.
• Ensure common areas, building systems, and exterior spaces remain in excellent condition.
• Follow all safety policies, procedures, and regulatory requirements.
• Participate in rotating on-call coverage for after-hours emergencies.

What We're Looking For

Required Qualifications

• Minimum of 2 years of hands-on general maintenance experience.
• Ability to work a flexible schedule, including weekends and holidays when needed.
• Ability to participate in a rotating on-call schedule.
• Valid driver's license and reliable transportation.
• Ability to earn future certifications and designations required by industry standards, EPA regulations, OSHA requirements, and company policies.
• Ability to lift up to 75 pounds and perform physically demanding work.
• Ability to climb ladders, work on rooftops, operate equipment, and work in varying weather conditions.
• Strong communication and customer service skills.
• Ability to work independently while remaining a strong team contributor.

Preferred Qualifications

• High school diploma or equivalent.
• Property management maintenance experience.
• HVAC experience or interest in obtaining HVAC certification.
• Trade school, military training, or industry certifications such as CAMT or CAMT II.
• Experience with apartment maintenance, building systems, or residential repairs.

Core Competencies

• Technical troubleshooting
• Customer service
• Communication skills
• Problem-solving
• Accountability and ownership
• Time management
• Organization
• Teamwork and collaboration
• Adaptability and flexibility
• Attention to detail
• Safety awareness
• Initiative and self-motivation

Our Values

Every Stoa team member is expected to operate by three core principles:

Quality Do it right the first time.

Schedule Execution, not excuses.

Relationships Do what you say you're going to do.

If these values describe how you work, you'll fit in well at Stoa.

Why Stoa?

Stoa Group was established in 2017 to construct and manage large-scale multifamily communities throughout the Gulf Coast region. Headquartered in Hammond, Louisiana, we develop meaningful relationships and extraordinary communities throughout Louisiana and beyond.

We are a values-driven organization that views our employees as our greatest asset. At Stoa, we invest in our people through a culture built on teamwork, accountability, growth, and opportunity. We believe that exceptional resident experiences begin with exceptional team members.

What We Offer

• Competitive compensation
• Retirement plan with company match
• Paid time off and paid holidays
• 100% employer-paid health insurance for employees
• Dental and vision insurance
• Employee rental discount
• Professional development opportunities
• Career growth opportunities
• Support for industry certifications and career advancement

Equal Opportunity Employer

Stoa Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. All applicants must be authorized to work in the United States.