Intake Coordinator

Intake Coordinator

Are you looking for a challenging role that allows you to provide care solutions and support to families in need? Are you energized by creating extraordinary customer experiences, bringing value, building relationships and closing the deal? If so, Right at Home has the opportunity for you!

The Intake Coordinator is responsible for using Right at Home services to bring value to families inquiring about home care services for their loved one.

Compensation & Benefits:

• Competitive pay ($16.00-$18.00 an hour)
• Medical benefits
• A great working culture
• Ongoing PAID training and development through our online learning system
• Recognition, celebrations and great team interactions!

Responsibilities:

• Inside Sales Representative plays the integral role in helping Right at Home improve the lives of as many people as possible in our community.
• Immediately answers the phone with the express intent of improving the quality of life for the caller.
• Relies on empathy to learn and understand a family's care needs.
• Shares helpful community resources.
• Inside Sales Representative schedule in-home consultations and care delivery start dates.
• Has a successful sales track record in converting customers over the phone and has prior experience working in the home care or healthcare industries.

Requirements:

• High school graduate or equivalent with two years of business experience.
• The Inside Sales Representative is able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.

Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.

To our care team members, we commit to deliver the following experiences when you partner with Right at Home:

• We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
• We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
• We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
• We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.