Spa Associate

Hand & Stone - 2981 El Camino Royal - Tustin, CA

Job Description

Benefits:

Childcare Discounts
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development

Spa Sales Associate | Hand & Stone Massage and Facial Spas Welcome. Empower. Connect.

About the Role
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Sales Associates are the heartbeat of that experience, part host, part wellness consultant, and fully committed to building lasting client relationships.
This is a sales-driven role where your ability to connect with clients directly impacts your earning potential. If you thrive in a people-first environment and love the idea of selling something that genuinely improves lives, this is your opportunity.

Why Hand & Stone?
Earn More: Our stress-free membership model means consistent selling opportunities every shift. Top performers boost their paychecks through a rewarding commission structure backed by 20 years of industry leadership.
Flexibility That Works for You: We offer a variety of shifts designed to fit your lifestyle, with a stable, supportive team environment.
A Real Career Path: This role is your launchpad. We invest in your growth through live sales training webinars and clear pathways into Lead Spa Associate and management roles.
Family-Friendly Perks: Enjoy a 10% weekly KinderCare childcare discount, personal wellness discounts through the LifeMart program, and complimentary or discounted spa services.

What You'll Do
Sales is at the core of this role. You'll be expected to:

Drive membership sales by confidently presenting our wellness membership program to every eligible guest
Consult and recommend services, upgrades, and retail products tailored to each client's needs
Convert first-time guests into loyal members through genuine relationship-building and follow-through
Communicate promotions and service options clearly and persuasively
Deliver a 5-star client experience from the first phone call through checkout
Maintain a thorough knowledge of the full spa service menu
Uphold spa cleanliness and presentation standards
Answer phones, schedule appointments, and manage front desk operations

SA056

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Vacancy posted 21 days ago

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