Director of Patient Coordination Alante FT

Director Of Patient Coordination

Elevate your career with a team that truly cares. Join a company that sees a better way for healthcare by being patient advocates, following evidenced-based clinical practices, caring for people holistically, improving continuity of care and providing nurturing surroundings that encourage and inspire. Alant Health is seeking a dedicated Director of Patient Coordination responsible for overseeing and optimizing the patient intake and patient scheduling process to ensure seamless and high-quality patient experience. This key leadership role will support efficient clinical flow and resolve day-to-day patient coordination challenges, particularly those impacting Nurse Practitioner (NP) schedules.

Focus on Quality, Not Quantity:

With a manageable caseload of 16-20 patients weekly, you'll have the time needed to provide thorough, personalized care.

A Collaborative, Supportive Team:

Work alongside professionals who are passionate about our core values - putting people first, delivering exceptional customer experiences, embracing optimism, and executing best practices.

Responsibilities

• This is a working leadership role, requiring both strategic oversight and hands-on support.
• The Director is expected to step in as needed to maintain continuity of care and operational excellence.
• Lead and improve the patient intake process to ensure accuracy, efficiency, and a positive patient experience.
• Supervise staff to include performance management, training, recruiting, and counseling.
• Develop and implement workflows, policies, procedures and identify opportunities for improvement.
• Ensure consistent clinical support standards and adherence to protocols.
• Partner with clinical leadership to align workflows with provider needs.
• May be required to prepare medical charts and transpose medication information from a state-wide medical exchange.
• Serve as the primary point of contact for day-to-day operational issues impacting NP workflows.
• Coordinate and manage NP schedules, ensuring appropriate coverage and flow.
• Must have proficient computer skills to input data and access electronic records, as needed.
• Maintain confidentiality and abide by HIPAA rules and regulations.
• Other duties as assigned.

Qualifications

• High School Diploma or GED.
• Bachelor's degree healthcare administration, business, or related field, preferred.
• 3+ years of experience in healthcare operations, patient coordination, or clinic management.
• 1+ years of leadership experience, preferably overseeing intake, scheduling, or clinical support staff.
• Strong understanding of outpatient clinic workflows and patient flow management.
• Experience working with Electronic Medical Records (EMR) and scheduling systems
• Medical Assistant (MA) license or certification required.

Benefits

Comprehensive benefits coverage including medical, dental, vision, life insurance, PTO and paid holidays, with 401(k) with match. Employee Referral Bonus Program Flexible Schedule Tuition Assistance

EEO

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of our organization to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When requested by a candidate, reasonable accommodations will be made in order for an otherwise qualified applicant with a disability to participate in any phase of the recruitment process. Please contact View email address on click.appcast.io to request an accommodation. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation.

Pay Range

USD $75,000.00 - USD $85,000.00 /Yr.