Remote-Eligible Senior Director, Customer Success

Dynatrace is seeking a Senior Director of Customer Success to lead our North America organization across the United States and Canada. You will manage leaders, CSMs, and TAMs, acting as an executive sponsor for strategic accounts and guiding executive engagements including reviews, renewals, and escalations. You will drive regional performance on retention, adoption, and growth, build a scalable, high-performing team, and collaborate with Sales, Support, Services, and Product to maximize