Auto Field Adjuster - Durham, NC

Auto Field Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

In this role, you will leverage your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare or audit accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software, strong negotiation and time management skills, and a customer-focused approach to delivering an exceptional claims experience.

National General Insurance is seeking an experienced Auto Field Adjuster to join our field estimating team supporting the Durham, North Carolina market. This is a territory-based, field position, and candidates must reside within 30 miles of Durham.

This role also plays a key part in supporting team success through training, mentoring, quality control, and providing technical guidance on material damage claims. An active adjuster's license is strongly preferred; if not currently held, candidates must be willing to obtain licensure shortly after hire.

Key Responsibilities

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities

• Possesses a deep understanding of the content of all policy types written by the company

• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

• Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Auto Estimating, Customer Service, Time Management

Compensation

Base compensation offered for this role is:

Field Adjuster Cons I: $26.49 – 37.50/hour

Field Adjuster Cons II: $28.03 – 39.42/hour

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.