Community-Based Clinical Care Coordinator

Summary:

The Community Based Clinical Care Coordinator (CBCCC) will arrange follow-up behavioral health care services for clients, or others concerned about the client (such as parents/guardians), while monitoring client symptoms and functioning. Based on specific program requirements, care will be coordinated existing providers or by linking the client to new mental health services.

Essential Functions: Maintains contact with individuals to coordinate care, access community resources, plan for client’s safety, and aid the client in improving level of functioning post-crisis. Ongoing assessment of client's mental health symptomology, including suicidal thoughts/behaviors or other lethality risk factors. Accurately and efficiently completes all case related documentation. Participate in weekly meetings and individual supervision for case consultations. Reviews cases as part of continuous quality improvement and to provide supportive feedback to clinical staff. Education, Experience and Skills Required: Bachelor’s Degree in Social Work, Psychology, Criminal justice, or social service-related field and/or certified peer specialist credential. One year of clinical experience preferred, though not required. Working knowledge of the St. Louis Area Mental Health Network, the Crisis Intervention Model, and the DSM-V Ability to conduct thorough clinical assessments and quickly develop rapport with clients/callers. Expertise at service coordination. Strong verbal, written, and interpersonal skills. Capability to type on computer while simultaneously talking on the phone. Valid driver's license Reliable transportation Operating a vehicle and local travel required Working Environment: Various platforms are used to communicate with clients, providers, and the BHR team, such as on-site visits, conference calls, messaging and emailing. The work week is generally Tuesday-Saturday or Sunday-Thursday. To ensure care coordination is completed, you must be flexible with the shift, willing to move hours, work weekends, and work overtime as necessary.