Parent Peer Support Specialist

Job Description

Job Description

Parent Peer Support Specialist - 20 hours a week

Turn Your Experience Into Support for Other Families

Best Point Education & Behavioral Health is looking for a Parent Peer Support Specialist who can use their own lived experience as a caregiver to help other families navigate behavioral health and mental health systems.

In this role, you’ll walk alongside parents and caregivers as someone who understands the challenges of caring for a child with behavioral health needs. You’ll provide encouragement, advocacy, connections to community resources, and one-on-one support while helping families identify goals and build confidence navigating systems of care.

What You'll Do

• Use your lived experience as a caregiver to build trust and provide peer support to families
• Serve as a liaison and advocate for caregivers, helping connect them with appropriate services and resources
• Provide one-on-one consultation to help caregivers identify goals and navigate systems of care
• Partner with the Mobile Response and Stabilization Services (MRSS) team to engage caregivers in recommended services
• Help families identify, access, and strengthen natural supports and community resources
• Build positive working relationships with service providers, schools, community organizations, and other family supports
• Support families in navigating available behavioral health and community-based services
• Complete required documentation accurately and within established timeframes
• Meet agency productivity expectations
• Actively participate as a collaborative and positive member of the MRSS/Crisis Department
• Maintain proficiency in the electronic health record system
• Respond with flexibility and initiative as family and program needs evolve
• Follow Best Point policies, procedures, and professional standards
• Perform other duties as assigned

Qualifications:

• Lived experience as a caregiver for a child with behavioral health challenges and/or a mental health diagnosis
• High school diploma
• Strong communication, relationship-building, and engagement skills
• Ability to travel to work locations and throughout the community
• Valid driver's license, clean driving record, and reliable auto insurance

Benefits & Compensation

We believe taking care of our employees is essential to taking care of our community. That's why we offer a comprehensive and affordable benefits package designed to support your health, financial well-being, career growth, and work-life balance. 

• Dental and vision coverage
• Competitive 403(b) retirement plan with up to 4% employer match
• Tuition reimbursement opportunities
• 10% tuition discount for online programs through the University of Cincinnati
• Interest-free personal computer loan program
• Employee referral bonus of up to $1,000
• Generous PTO for eligible employees
• 10 paid holidays if regularly scheduled 
• Resources and support designed to promote work-life balance

Pay is at $20/hr

Work Environment

This is a community-based and in-home position within the MRSS program. Services may be provided in homes, schools, community settings, and mental health treatment environments.

The role requires the ability to provide mobile services using your own vehicle. You may work with children experiencing behavioral challenges and may encounter situations involving heightened emotions, shouting, or children who are upset.

Physical Requirements

The physical demands described are representative of those required to perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

You will regularly be required to:

• Use hands to manipulate, handle, feel, and control equipment or materials
• Communicate with and listen to employees, clients, and families
• Read, write, and interpret written documentation
• Occasionally lift and move objects weighing up to 20 pounds

Why Best Point?

At Best Point, your lived experience can become a source of strength for another family. You'll work alongside a dedicated team while helping caregivers feel more supported, informed, and empowered during some of their most challenging moments.

Best Point Education & Behavioral Health is committed to creating an inclusive, respectful, and supportive workplace. We are an equal opportunity employer and consider all qualified applicants without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.

If you're ready to use your experience to make a difference for families, we'd love to hear from you.